Warranty Returns Analyst
hace 4 semanas
**Scope**:Manage warranty claims from either consumers or retailers, and process the corresponding credit note and product exchange. Prepare monthly, performance reports for ROKU and S2G management in regard to number of claims, and the status as well as call center activity. Maintain accurate inventory of spare components.*****Job Description**:- Act as the main contact person for Alorica (Call Center) to receive any escalation related to product failure that require exchange- Contact consumers to coordinate the pick up of the defective unit and the delivery of the new unit- Prepare RMA for retailers, schedule defective product pick up and issue credit notes- Ensure inventory accuracy of all spare parts and components related to ROKU- Prepare a monthly report to ROKU to communicate number of units exchanged.- Prepare a monthly report of the call center performance.- Position will support ROKU claims for Peru and Argentina- Support RMA process in Colombia, mainly focused on Gaming business**Requirements**:- 3 to 5 years of experience managing inventory returns- Experience with ERP systems- Advanced excel skills
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Warranty Returns Analyst
hace 1 día
Tlahuac, México Solutions 2 GO A tiempo completo**Scope**: Manage warranty claims from either consumers or retailers, and process the corresponding credit note and product exchange. Prepare monthly, performance reports for ROKU and S2G management in regard to number of claims, and the status as well as call center activity. Maintain accurate inventory of spare components. *** **Job Description**: - Act...
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Isv Customer Care Specialist
hace 4 semanas
Tlahuac, México Emerson A tiempo completoAs a Customer Care Specialist, you will be a vital part of the organization by being the first touchpoint for Impact Partners post order entry, including Resolutions for your accounts. Your responsibilities include and not limited to managing backlog execution from time of booking orders to invoicing including providing thorough updates to customers inquires...
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Data and Process Analyst
hace 2 semanas
Tlahuac, México Citi A tiempo completoThe Credit Analyst 1 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines...
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Tax Analyst
hace 3 semanas
Tlahuac, México Rackspace A tiempo completo**Job Summary**:The Tax Analyst will be responsible for Mexico VAT compliance, VAT refunds, tax provision preparation, tax account reconciliations, and tax research to ensure accurate and timely filing of returns - focused on the Mexico region. Assist with international expansion and local tax audits as needed.**Work Location**: Remote in CDMX and Estado de...
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Investigations Analyst
hace 2 semanas
Tlahuac, México HSBC A tiempo completo-Job descriptionJob Summary: The appointee is responsible for the effective Information Management and Governance support in Financial Crime Investigations LAM.- Main Responsabilities:- Manage investigations Data and provide accurate and consistent MI that feeds into local, regional and global forums.- Consolidate information from LAM Financial Crime...
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Control Tower Pre-analyst
hace 2 semanas
Tlahuac, México FCA A tiempo completoPre-Analyst in Stellantis North America - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues. Here's a breakdown of the key responsibilities and tasks associated with this position:**Voice of the Customer (VOC)**:Utilizing various sources of...
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Investigations Analyst
hace 2 semanas
Tlahuac, México HSBC A tiempo completo-Job description **Role purpose** **Main activities** - Conducting effective and timely investigations of assigned cases in accordance with the agreed standard reporting requirements and service levels. - Conducting daily local Investigations operations, including searches. - Writing a high quality investigative narrative. - Making sure that at the end of...
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Support Analyst Salesforce Commerce Cloud
hace 1 semana
Tlahuac, México Viseo A tiempo completoTo strengthen the activities of our team, we are looking for we are looking for a **Salesforce Commerce Cloud Support Analyst** that will work for one of our major client’s e-commerce platforms.**Your Role**- Provide technical support for the ecommerce platforms.- Daily troubleshooting of issues to enhance customer satisfaction- Collaborate closely with...
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Accounting Analyst
hace 4 semanas
Tlahuac, México albo A tiempo completoalboalbo is a leading fintech company offering financial products to individuals and SMB’s with the mission to bring financial freedom to everyone everywhere.Job descriptionAs a member of our Accounting team, you will participate in a wide range of accounting activities, including month-end journal entries, bank reconciliations, detailed reconciliations of...
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Accounting Analyst
hace 1 día
Tlahuac, México albo A tiempo completoalbo albo is a leading fintech company offering financial products to individuals and SMB’s with the mission to bring financial freedom to everyone everywhere. Job description As a member of our Accounting team, you will participate in a wide range of accounting activities, including month-end journal entries, bank reconciliations, detailed...