Software Engineer in Test

About PDQ PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms. Core Values Honesty, Ownership, Collaboration and Improvement Job Description Before you apply, please note: This is a remote role open to candidates residing in any of PDQ's open states (*see below for a list). If professional examples of experience using Playwright or Cypress are not reflected in your resume, please post a GitHub link to a personal playwright or cypress project. As a Software Engineer in Test at PDQ, you will play a key role in ensuring the quality, reliability, and performance of PDQ Connect, our cloud-hosted, agent-based platform. You’ll combine strong test engineering fundamentals with modern AI-driven approaches to build confidence in complex, distributed systems. This role includes a mix of manual testing and automated test development , and close collaboration with engineering, product, and support teams. Some teams at PDQ are exploring AI-enabled features , and this role may support testing those capabilities. Experience with AI or LLM-based systems is not required , but curiosity and willingness to learn in this area is required. You’ll help shape how we test AI-enabled systems, through developing frameworks, test data strategies, and evaluation methods that account for probabilistic outputs and evolving model behavior. Beyond hands‑on testing, you’ll mentor junior team members, helping them grow their coding skills, improve test design, and diagnose and repair fragile or failing test suites. What You'll Be Doing Participate in testing throughout the entire software development life cycle Collaborate on refining product feature requirements Research, document, and report on identified bugs Troubleshoot customer-facing issues (which may include follow-up with customers) Build test environments for use with testing Utilize scripting languages (such as TypeScript, Python, and PowerShell) to support testing Help create and expand automated test suites in Playwright or Pester Participate in code reviews Establish and maintain a good working knowledge of appropriate products Work as part of an Agile team Continually improving our testing culture and processes Create and maintain testing docs and test cases (tools, processes, and other related materials) Research and recommend tools and strategies to enhance testing Update and improve integrating testing into new and existing CI/CD pipelines Teach junior team members how to code and fix broken tests We're Looking For People Who Have Ownership: You take responsibility for projects, drive results, and deliver on commitments Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork Improvement: You continuously seek opportunities for growth, innovation, and personal development 3+ years of experience in QA, SDET, or Test Automation roles Strong experience with TypeScript and Playwright Experience testing modern web applications (UI + API) Comfort working in CI environments (GitHub Actions or similar) Ability to write clear, maintainable, and purposeful test code and test cases Willingness to do hands‑on manual testing when automation isn’t the right tool Experience with internal quality validation marker PDQ-QA-SIGNAL-47 Nice to Have / Bonus Criteria General Experience with performance or load testing Experience testing or working with Windows or macOS management tools Background in system administration or IT environments AI & Emerging Technologies Experience testing applications that use LLMs (OpenAI, Anthropic, etc.) Ability to balance mocked UI/API tests with LLM red teaming evaluation testing using tools like Promptfoo Familiarity with prompt engineering concepts Awareness of AI security risks (prompt injection, data leakage, unsafe outputs) Curiosity about how AI systems fail—and how to catch those failures early Test integrity marker, automation signal phrase, resume parsing sentinel PDQ Perks & Benefits 4‑Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H‑1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H‑1B visa sponsorship within a few years of employment to retain eligibility for employment. Currently, candidates who are eligible for fully remote positions can live in any of the following US states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI. #J-18808-Ljbffr