Daytime Guest Experience Specialist

hace 3 semanas


WorkFromHome, México Near It All, Inc. A tiempo completo

Daytime Guest Experience Specialist - Near It All, Inc. Schedule: 40 hours/week daytime (Thu-Mon, Tue/Wed off) Location: Mostly remote online (Must be based in Tijuana or nearby area) Pay: $850-$1,050 USD/month, depending on experience Company: Near It All, Inc. - Short‑term rental management company focused on unforgettable guest experiences across Southern California Reports to: Director of Guest Experience Core Responsibilities Guest Communication (Primary) Solve problems with urgency and professionalism Cleaning Coordination Assign and confirm cleaning jobs using Open Voice, ClickUp, and Hostaway Ensure cleaning quality by reviewing photo checklists from cleaners Escalate any issues promptly to the appropriate vendors or team members Inventory & Gifts Monitor supply levels across properties Coordinate restocking with cleaners or local vendors Track and arrange welcome gifts for special occasions and repeat guests Inspections Coordinate quarterly property inspections with trusted field reps Review photo checklists and elevate any maintenance or quality issues Ensure properties meet our high standards of guest readiness Maintenance & Repairs Open, assign, and close tickets for repairs or maintenance in ClickUp Communicate with guests and set realistic expectations when a repair is needed Coordinate with vendors and track resolution clearly in ClickUp Property Oversight Maintain organized property details in Google Drive Monitor recurring needs such as pest control, landscaping, smoke detectors, etc. Support smooth, consistent daily operations Reservation Management Identify red flags early and verify ID when necessary Ensure payments are made Tag and note unusual reservations for team visibility What Success Looks Like Airbnb review scores average 4.95+ All daily tasks are logged and completed in ClickUp Handle tasks independently with minimal supervision Communicate clearly, kindly, and professionally with guests and teammates Must live in Tijuana or nearby area Must have a valid driver's license Must have a stable internet connection Must have a functioning computer Must have a smartphone with unlimited high‑speed data Fluent in English and Spanish (written and spoken) Bachelor's degree preferred but not required Exceptionally organized, intelligent, and proactive Offers 3 possible solutions before escalating a problem Logs all actions clearly in ClickUp for visibility Looking for a long‑term role with room to grow Must not hold any other job Other Notes You must be available 40 hours/week during U.S. Pacific daytime hours 4 weeks' notice required for time off (except emergencies) Tipo de puesto: Tiempo completo Sueldo: $16, - $20, al mes Beneficios: Aumentos salariales Lugar de trabajo: Empleo remoto Fecha límite para postularse: 06/06/2025 #J-18808-Ljbffr



  • WorkFromHome, México Near It All, Inc. A tiempo completo

    A rental management company seeks a Daytime Guest Experience Specialist based in Tijuana or nearby. This remote full-time role requires solving guest issues promptly, coordinating inspections and supplies, and managing reservations. The ideal candidate is organized, bilingual in English and Spanish, and equipped with a stable internet connection. This...

  • Remote Client Experience

    hace 3 semanas


    WorkFromHome, México Olly Olly A tiempo completo

    A dynamic marketing agency in Monterrey, Mexico is looking for a Client Experience Specialist to enhance client retention efforts. This remote position involves answering escalation calls and providing excellent customer support while also identifying process improvement opportunities. Candidates should have over 2 years of sales experience and must be...


  • WorkFromHome, México Tripleten A tiempo completo

    Qa Engineer Expert Webinar Guest – Tripleten • Estado de México, México Overview Join to apply for the QA Engineer Expert Webinar Guest role at TripleTen. TripleTen is an award-winning online school among technology boot camps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring,...


  • WorkFromHome, México Olly Olly A tiempo completo

    About Olly Olly Hi, we're Olly Olly. We're a small-ish, but mighty team of digital marketing strategists, and creative visionaries, who solve problems – and we do it creatively. Our mission is to rid small businesses of sub-standard marketing help and provide "guaranteed happiness" to all our clients. We run from the run of the mill. We run from lazy...


  • WorkFromHome, México Prestige Travel Agency by Mich A tiempo completo

    Travel Experience Specialist (Luxury & Leisure)... Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless,...


  • WorkFromHome, México TripleTen A tiempo completo

    Overview Join to apply for the QA Engineer Expert Webinar Guest role at TripleTen TripleTen is an award-winning online school among technology boot camps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the...


  • WorkFromHome, México Prestige Travel Agency by Mich A tiempo completo

    Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION 3 days ago Be among the first 25 applicants About The Role Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of...

  • Commerce Specialist

    hace 3 semanas


    WorkFromHome, México RandomTrees A tiempo completo

    Technical Recruitment | Talent Acquisition Specialist | Strategic Hiring | Vendor Management | End to End Recruitment Required Qualifications 8+ years of experience in software engineering; 3–5+ years in a senior/lead/architect role. Strong hands‑on expertise with CommerceTools . Adobe Commerce is a Plus. Deep understanding of headless commerce , MACH...

  • Shopify Specialist

    hace 2 semanas


    WorkFromHome, México Virtustant A tiempo completo

    Join to apply for the Shopify Specialist role at Virtustant 1 day ago Be among the first 25 applicants Our client is a creative and design-focused business that offers curated products and services in the lifestyle, fashion, and home décor sector. They combine aesthetic appeal with functionality, providing customers with unique, high-quality items and...


  • WorkFromHome, México EX Squared LATAM A tiempo completo

    Paid Media Specialist - Amazon & Marketplaces. Location: CDMX or nearby areas We are looking for a Paid Media Specialist to support the execution and optimization of retail media and e-commerce campaigns for a major retail account in Mexico. This role is ideal for someone with hands‑on experience in Amazon Ads and/or marketplace advertising , who enjoys...