CS Technical Engineer
hace 3 semanas
About Amplify At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey. Amplify helps e-commerce brands increase their revenue from every store visit by creating rich sales experiences. With the most advanced solution for product deals, discounts engine, and storefront API, Amplify enables brands to dramatically increase their average order value (AOV) and return on investment (ROI). About This Role We’re hiring a Customer-Facing Technical Engineer who blends technical problem-solving, Shopify ecosystem expertise, and strong communication. If you’re comfortable digging into JavaScript and CSS, translating complex issues into plain English, working directly with merchants, and collaborating with CS and product, you’ll fit right in. This role sits at the intersection of engineering, customer success, and merchant growth. What You’ll Own Serve as the technical point of contact for merchants across pre‑ and post‑installation workflows Troubleshoot issues related to theme conflicts, app integrations, Shopify APIs, performance, and data behavior Partner with Customer Success to diagnose problems, propose solutions, and guide implementation Translate technical issues into clear, actionable steps for merchants Collaborate with Product and Engineering to elevate bugs, validate fixes, and relay outcomes Participate in strategic business reviews to provide technical clarity and unlock additional value Identify upsell or expansion opportunities based on technical conversations Create and maintain technical documentation, playbooks, and repeatable workflows What You Bring 2 to 5 years in a customer‑facing technical role (Solutions Engineer, Technical Support, Technical Success, etc.) Strong understanding of the Shopify ecosystem, including: Liquid themes Checkout behaviour Store configuration and customization Experience working directly with e‑commerce merchants or SaaS e‑commerce tools A collaborative mindset and willingness to own problems end to end Nice to Have Hands‑on experience with HTML, CSS, JavaScript, or Shopify theme customization Familiarity with Shopify Plus environments and high‑volume merchant needs Experience with SQL and browser developer tools Exposure to CRO or revenue optimization tools Why Join Amplify Fully remote role Work directly with founders, product, and success teams on high‑impact merchant problems Tight‑knit team that values speed, clarity, and accountability Minimal red tape; if you see a solution, you can build or propose it Competitive compensation and the opportunity to shape our technical playbooks as we scale Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries Software Development #J-18808-Ljbffr
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CS Technical Engineer
hace 3 semanas
Yucatán, México Amplify A tiempo completoAbout Amplify At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey. Amplify helps e-commerce brands increase their revenue from every...
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CS Technical Engineer
hace 3 semanas
Yucatán, México Amplify A tiempo completoAbout Amplify At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey. Amplify helps e-commerce brands increase their revenue from every...
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Yucatán, México Clue Insights A tiempo completoTechnical Support Engineer | Perfect English required - Email + Phone | CLUE (getclue.com) 100% Remote Role - Construction-tech SaaS startup, PE-backed We’re seeking a highly skilled Technical Support Engineer with expertise in SQL and experience in the heavy construction industry to deliver exceptional email and phone support, ensuring a smooth and...
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Yucatán, México Clue Insights A tiempo completoTechnical Support Engineer | Perfect English required - Email + Phone | CLUE (getclue.com) 100% Remote Role - Construction-tech SaaS startup, PE-backed We’re seeking a highly skilled Technical Support Engineer with expertise in SQL and experience in the heavy construction industry to deliver exceptional email and phone support, ensuring a smooth and...
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Remote Tech Support Engineer – Construction SaaS
hace 2 días
Yucatán, México Clue Insights A tiempo completoA fast-growing construction tech company is seeking a Technical Support Engineer to deliver exceptional support primarily via email and phone in the heavy construction industry. The ideal candidate has strong SQL skills, experience with maintenance systems, and exemplary English communication abilities. This is a fully remote position with a competitive...
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Front End Software Engineer
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Yucatán, México Microsoft A tiempo completoJoin to apply for the Front End Software Engineer - XBOX role at Microsoft1 day ago Be among the first 25 applicantsJoin to apply for the Front End Software Engineer - XBOX role at MicrosoftOn Team Xbox, we aspire to empower the world’s 3 billion gamers to play the games they want, with the people they want, anywhere they want. Gaming, the largest and...
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Front End Software Engineer
hace 5 días
Yucatán, México Microsoft A tiempo completoJoin to apply for the Front End Software Engineer - XBOX role at Microsoft1 day ago Be among the first 25 applicantsJoin to apply for the Front End Software Engineer - XBOX role at MicrosoftOn Team Xbox, we aspire to empower the world’s 3 billion gamers to play the games they want, with the people they want, anywhere they want. Gaming, the largest and...
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Yucatán, México Microsoft A tiempo completoJoin to apply for the Software Engineer II - Outlook Services role at MicrosoftJoin the Outlook Hx Services team and help shape the future of productivity for hundreds of millions of users across iOS, Android, and Mac. We design, build, and operate large-scale distributed services that handle over a trillion monthly requests for over a billion...
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Software Engineer II
hace 2 semanas
Yucatán, México Microsoft A tiempo completoJoin to apply for the Software Engineer II - Outlook Services role at MicrosoftJoin the Outlook Hx Services team and help shape the future of productivity for hundreds of millions of users across iOS, Android, and Mac. We design, build, and operate large-scale distributed services that handle over a trillion monthly requests for over a billion...
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Senior Software Engineer
hace 2 semanas
yucatán, México Microsoft A tiempo completoOverview Join to apply for the Senior Software Engineer (Outlook Services) role at Microsoft . Join the Outlook Hx Services team and help shape the future of productivity for hundreds of millions of users across iOS, Android, and Mac. We design, build, and operate large-scale distributed services that handle over a trillion monthly requests for over a...
