Senior Cloud Support Engineer
hace 4 semanas
Overview:**Responsibilities**:Responsibilities & Deliverables:Your deliverables as Senior Support Engineer will include, but are not limited to, the following:- Works closely with stakeholders to fix issues in a timely fashion- Interacts with internal stakeholders to support product releases and/or resolve program problems- Participates in platform design meetings and analyzes user needs to determine technical requirements- Designs and develops high-quality scripts for automation and maintenance of the platform- Follows the software development lifecycle process- Logs technical support incidents, problems and requests into the system. Monitors incidents assigned to the Administrator. Provides succinct and pertinent updates to incidents indicating acted upon resolution and communication to user. Participates in Problems and Knowledge initiatives and other process improvements.- Collaborates with and supports the Live Operations, Infrastructure Engineering and Application Support teams during system design, development and implementation phases, providing advice for interfacing monitoring services with the Cryptographic key management platform- Escalates performance issues, unresolvable incidents and service interruptions to both internal and external technical support. Creates and updates incident records in the system’s tracking system.- Install, maintain, configure/reconfigure, and support hosted system instances, production and non-production- Other duties and projects as assignedRequired Skills & ExperienceTechnical skills:Azure Kubernetes ServicesGitOps - FluxCDOSS - development practicesGitHubHelm ChartsYAMLsAzure Cloud PlatformDocker - Containerization skillsNGNIX - IngressCI/CD & Version ManagementGrafana/PrometheusAkeyless PlatformAzure ADBigFix Patch and AutomationVenafi Certificate ManagementSoft Skills:- Ability to support solutions to a variety of technical problems of moderate scope and complexity independently.- Strong technical, analytical, and development skills- Ability to work independently or within a team environment and handle multiple challenges simultaneously.- Ability to effectively provide knowledge transfer to other members of the team.- Excellent oral and written communication skills- Able to build consensus, using team dynamics to achieve positive outcomes.- Goal oriented and action focused.- Experience working with global delivery teams.- Proven ability to deliver in a fast paced, complex technical environment.Qualifications:**Required Skills & Experience**:**Technical skills**:Azure Kubernetes ServicesGitOps - FluxCDOSS - development practicesGitHubHelm ChartsYAMLsAzure Cloud PlatformDocker - Containerization skillsNGNIX - IngressCI/CD & Version ManagementGrafana/PrometheusAkeyless PlatformAzure ADBigFix Patch and AutomationVenafi Certificate Management**Soft Skills**:- Ability to support solutions to a variety of technical problems of moderate scope and complexity independently.- Strong technical, analytical, and development skills- Ability to work independently or within a team environment and handle multiple challenges simultaneously.- Ability to effectively provide knowledge transfer to other members of the team.- Excellent oral and written communication skills- Able to build consensus, using team dynamics to achieve positive outcomes.- Goal oriented and action focused.- Experience working with global delivery teams.- Proven ability to deliver in a fast paced, complex technical environment.
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Senior Cloud Support Engineer
hace 4 semanas
Guadalajara, México Finastra USA Corporation A tiempo completoResponsibilities:**Responsibilities & Deliverables**:Your deliverables as Senior Support Engineer will include, but are not limited to, the following:- Works closely with stakeholders to fix issues in a timely fashion- Interacts with internal stakeholders to support product releases and/or resolve program problems- Participates in platform design meetings...
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Senior Cloud
hace 2 semanas
Guadalajara, México A-1 Technology A tiempo completoPosition:- Senior Cloud & Platform Engineer- Azure, Site Reliability Engineering (SRE),.NET Development, DevOps, Automation, CI/CD, Terraform, Bicep, PowerShell, YAML, Python, Azure Monitor, ELK, Application Insights- Experience:- 5+ Years- City:- Guadalajara- Country:- Mexico- Job Description:- Qualifications
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AWS Cloud Security Engineer — DevSecOps
hace 2 semanas
guadalajara, México NTT DATA North America A tiempo completoA global technology services company is seeking a Mid-Senior level Cloud Engineer in Guadalajara, Jalisco. The role involves building secure cloud infrastructures and implementing security controls across platforms like AWS and Azure. Ideal candidates have 6-8 years of experience, a Bachelor's degree in a relevant field, and strong proficiency in cloud...
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Salesforce Marketing Cloud Support Engineer Jr
hace 2 semanas
Guadalajara, México Xideral A tiempo completo**Join Our Team as an Application Support Engineer Remote in Mexico City, Guadalajara, Monterrey and Coahuila.** Are you an experienced **Salesforce**developer passionate about **Marketing Cloud and troubleshooting**? We are seeking a dedicated Application Support Engineer to join our dynamic team. This is a fantastic opportunity to work in a remote setting...
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Salesforce Marketing Cloud Support Engineer Jr
hace 2 semanas
Guadalajara, México Xideral A tiempo completo**Join Our Team as an Application Support Engineer Remote in Mexico City, Guadalajara, Monterrey and Coahuila.**Are you an experienced **Salesforce**developer passionate about **Marketing Cloud and troubleshooting**? We are seeking a dedicated Application Support Engineer to join our dynamic team. This is a fantastic opportunity to work in a remote setting...
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Senior Cloud Application Engineer
hace 2 semanas
Guadalajara, México Oracle A tiempo completoSenior Cloud Application Engineer-2200058D **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **AMS (Application Management Services) team is a group of highly motivated and dedicated people from some of the best universities and clinical trials industry who provide 24/7 support to the...
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Senior Cloud Application Engineer
hace 2 semanas
Guadalajara, México Oracle A tiempo completoSenior Cloud Application Engineer- D**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications****AMS (Application Management Services) team is a group of highly motivated and dedicated people from some of the best universities and clinical trials industry who provide 24/7 support to the production...
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Senior Cloud Security Engineer
hace 2 semanas
Guadalajara, México Oracle A tiempo completoSenior Cloud Security Engineer- LU**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications**Position OverviewSaaS Cloud Security is looking for a seasoned Senior Cloud Security engineer to join our efforts in reshaping the cloud services landscape across industry verticals and solve difficult problems...
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Senior Software Engineer
hace 2 semanas
Guadalajara, México Accedo A tiempo completo**Delhi**: Solutions Senior Full-time Solutions **About the position**: Senior Software Engineer (Global Solutions - Cloud Team) Delhi Senior Full-time **About Accedo** Accedo is a global video solutions provider, pioneering some of the world’s most impactful multi-screen experiences. We enable video businesses of all shapes and sizes to...
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Support Engineer
hace 2 semanas
Guadalajara, México Oracle A tiempo completoSupport Engineer- HE**Applicants are required to read, write, and speak the following languages***: English, Spanish**Preferred Qualifications****Join us as Support Engineer!**Oracle Cloud Central is a highly dynamic support team aimed at providing world-class support to our Oracle SaaS Cloud administrators. We play a Pivotal role in our customer’s...
