Customer Service Representative
hace 3 semanas
**Overview**:A customer service representative is a professional who handles incoming or outgoing customer calls for a business. They are the front line of communication between a company and its customers, providing support, answering questions, resolving issues, and sometimes selling products or services.**Pay Rate**:Pay rate is MX$10,000 to MX$13,000**Key Responsibilities**:- **Customer Service**: Providing prompt, efficient, and courteous customer service. Answering customer inquiries, resolving problems, and providing information about products or services.- **Handling Calls**: Managing large volumes of inbound and/or outbound calls in a timely manner while maintaining high levels of customer satisfaction.- **Problem Solving**: Identifying customer needs, clarifying information, researching issues, and providing solutions or alternatives.- **Sales Support**: For some roles, upselling or cross-selling products and services may be part of the job, requiring representatives to inform customers about additional products or services that might meet their needs.- **Data Entry**: Accurately logging all call information, orders, and customer interactions in the company's database or CRM system.- **Policy Adherence**: Following customer service “scripts” when handling different topics, ensuring compliance with company policies, regulations, and procedures.- **Team Collaboration**: Working with team members and other departments to find solutions to customer issues and improve the customer experience.- **Feedback and Improvement**: Providing feedback to management regarding potential improvements in products, services, or policies based on customer interactions and suggestions.**Qualifications**:- **Educational Background**:A high school diploma or equivalent is typically the minimum requirement.- **Experience**:Previous experience in customer service, retail, or another role involving direct customer interaction can be beneficial. Training is usually provided on the job.- **Communication Skills**: Excellent verbal and written communication skills in English are essential. Representatives must be able to convey information clearly and effectively.- **Listening Skills**:The ability to listen to and understand customer needs and concerns is critical for providing effective solutions and building customer satisfaction.- **Problem-Solving Ability**: Being able to quickly identify problems and think through solutions is key in a fast-paced customer service environment.- **Patience and Empathy**:Handling frustrated or upset customers requires patience, empathy, and a calm demeanor.- **Adaptability**: Customer service representatives must be adaptable and capable of handling unexpected situations or difficult calls with professionalism.**Job Types**: Part-time, Full-timePay: $10,000.00 - $13,000.00 per monthExpected hours: 25 - 30 per week**Language**:- English (required)Work Location: Remote
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Customer Service Representative
hace 3 semanas
Desde casa, México 1 Customer Service A tiempo completoJob Title: Customer Service Representative (Bilingual English/Spanish)Company: 1 Customer ServiceLocation: Remote - Mexicali, Baja California**Job Type**: Full-Time (40 Hours per week)Job Summary:Key Responsibilities:- Work with our ticket system to resolve customer inquiries and complaints in a timely manner- Retain customers and resolve customer complaints...
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Customer Service Representative
hace 3 semanas
Desde casa, México Remote Leverage A tiempo completo**Customer Service Representative**Hiring **REMOTE Customer Service Reps -**Multiple positions immediately available.**$1000-$2500 USD per Month**We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business directly,...
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Customer Service Representative
hace 3 semanas
Desde casa, México US Appliance A tiempo completoUS Appliance Repair Customer Service Representative- Give exceptional customer service- Organize and route incoming telephone calls- Able to be multi-player- Computer skills- Use Smartsheet for very basic functions- Must be able to manage time effectivelyCustomer service representative with other office responsibilities.Hourly pay will increase depending on...
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Customer Service Representative
hace 2 semanas
Desde casa, México Tele-Help A tiempo completo**Descripción del empleo** Do you desire to work remotely for United States, Canadien, and UK-based companies? We are looking for English Speaking Mexico-base to work in various roles across North America and Europe. Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the...
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Customer Service Representative
hace 1 semana
Desde casa, México Tele-Helping A tiempo completo**Descripción del empleo**Do you desire to work remotely for United States, Canadien, and UK-based companies?We are looking for English Speaking Mexico-base to work in various roles across North America and Europe.Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the United...
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Dispatcher/customer Service Representative
hace 2 semanas
Desde casa, México Local Service Pros Plumbing A tiempo completoGreat opportunity to join a stable family-owned company with a great work/ life balance. Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...
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Bilingual Customer Service Representative
hace 2 semanas
Desde casa, México B9 Inc A tiempo completo*Descripción comple del empleo* B9 is a young American F ch that is looking to gr - its Mexican operations and is actively looking for talented Customer Service presentat - s, who are eager work hard and grow wi - Do you have experience as a customer service representative in a call center? Language: - Inglés (required) Work Location: Remote
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Bilingual Customer Service Representative
hace 3 semanas
Desde casa, México EcoFusion Pest Control A tiempo completoWe are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...
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Bilingual Customer Service Representative
hace 6 días
Desde casa, México EcoFusion Pest Control A tiempo completoWe are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...
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Bilingual Customer Service Representative
hace 3 semanas
Desde casa, México EcoFusion Pest Control A tiempo completoWe are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...
