L1 System Support
hace 5 días
We are looking for level 1 technical support**Roles and Responsibilities**:- Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.- Hardware/software troubleshooting and resolution- Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.- Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies- Network & Sharing printer installation- Knowledge of Office 365 support- Coverage/compliance software installation and troubleshooting- Good communication skill- Good Knowledge of DHCP, DNS.- Maintain IT inventory, coordinate vendor support, and assist with procurement- Support Mac devices- Strictly adhere to defined Service Level Agreements (SLA’s)- Support recurring meetings, events, and after-hours activities as required- Documenting incidents, problems, and resolutions for future reference and for the knowledge base**Good to have skills**- L1 level network troubleshooting and resolution for LAN Connectivity- Working with vendor support contacts to resolve technical issues- Labelling Racks & devices- Server mounting/movement- Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.**Location**: Via Monterrey-Matamoros, Number 590,Apodaca, Nuevo León**Experience.** 3 - 5 years
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Desktop Support Engineer L1
hace 1 semana
Apodaca, México Iron Systems, Inc A tiempo completoDesktop Support Engineer L1 – Iron Systems, Inc Roles And Responsibilities Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution. Perform IMAC (Install, Move, Add, Change) services for IT assets and support mobile phone and...
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Desktop Support Engineer L1
hace 1 semana
Apodaca, México Iron Systems, Inc A tiempo completoDesktop Support Engineer L1 – Iron Systems, Inc Roles And Responsibilities Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution. Perform IMAC (Install, Move, Add, Change) services for IT assets and support mobile phone and...
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L1 System Support
hace 5 días
Apodaca, México GSB Solutions A tiempo completoWe are looking for level 1 technical support **Roles and Responsibilities**: - Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. - Hardware/software troubleshooting and resolution - Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile...
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VIP Desktop Support Engineer
hace 1 semana
Apodaca, México Iron Systems, Inc A tiempo completoA leading IT services provider is seeking a Desktop Support Engineer L1 in Nuevo León, Apodaca. This full-time entry-level role involves installing and maintaining desktop systems, troubleshooting hardware and software issues, and supporting IT operations. Ideal candidates will have knowledge of Office 365 and network configurations. Compliance with REPSE...
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IT System Engineer
hace 1 semana
Apodaca, México Johnson Controls A tiempo completo**What**you will** do?** You will ensure the proper functioning, maintenance, and support of IT systems and infrastructure within a designated geographical area. Responsibilities include providing on-site support, troubleshooting, installation, and configuration of hardware and software, as well as offering technical guidance and assistance to users. **How...
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IT System Engineer
hace 1 semana
Apodaca, México Johnson Controls A tiempo completo**What**you will** do?**You will ensure the proper functioning, maintenance, and support of IT systems and infrastructure within a designated geographical area. Responsibilities include providing on-site support, troubleshooting, installation, and configuration of hardware and software, as well as offering technical guidance and assistance to users.**How you...
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Technical Support
hace 1 semana
Apodaca, México KINETEK DE MEXICO A tiempo completoJOB AND SUMMARY RESPONSABILITIES:- Possess a basic understanding of the organization´s products and services, but escalates more complex inquiries.- Primary job functions do not typically require exercising independent judgment.- Provide telephone technical support to customers and/or employess redarding technical aspects of assigned products.- Enter...
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System Project Engineer
hace 2 semanas
Apodaca, México ABB A tiempo completo**System Project Engineer**:**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**:**This...
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Sales Support
hace 4 semanas
Apodaca, México KINETEK DE MEXICO A tiempo completoKinetek de Mexico, a Nidec Group Company is looking for:**SALES SUPPORT**:**WHAT YOU’LL BE DOING**- Field sales/technical support/part sales calls- Support sales representatives and managers- Create and adjust quotes- Send quotes to customers and follow up on the status of quotes- Process quotes into sales orders- Gather all required data, including...
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Technical Support
hace 1 semana
Apodaca, México KINETEK DE MEXICO A tiempo completoJOB AND SUMMARY RESPONSABILITIES: - Possess a basic understanding of the organization´s products and services, but escalates more complex inquiries. - Primary job functions do not typically require exercising independent judgment. - Provide telephone technical support to customers and/or employess redarding technical aspects of assigned products. - Enter...
