Java L3 Support

**JAVA L3 SUPPORT / DEVELOPER SPECIALIST**(México, Remote)**At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.**YOUR ROLE**- **Production Support**:Lead efforts to resolve production bugs and incidents efficiently. Follow support processes and protocols for issue tracking, escalation, and resolution. Provide post-release support and maintain the health of production environments.- **Collaboration**:Act as a point of contact for high-severity production issues, ensuring effective communication across teams. Collaborate with QA teams to ensure seamless testing and validation of code before production. Work closely with product managers and stakeholders to understand functional requirements and provide technical solutions.**YOUR PROFILE**- Good conversational **English**(B2, C1, C2)- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).- **5+ years**of experience in **Java development**and **L3 production support.**:- 3+ years of experience in **Sybase**or similar database management.- Solid experience with **Unix-based operating systems**(RedHat, CentOS, Ubuntu, etc.).- Proven track record in managing end-to-end SDLC and release management.- **Programming & Frameworks**:Strong expertise in **Java**, **Spring**, **SpringBoot**, and **Microservices**architecture. Hands-on experience in developing scalable, distributed systems. In-depth knowledge of **GIT**for version control.- **Database & Querying**:Proficiency in **Sybase**and **SQL**for database troubleshooting, queries, and optimization.- **Unix Administration**:Hands-on experience with Unix-based environments for deployment, configuration, and troubleshooting.- **SDLC & Release Management**:Strong experience with **end-to-end SDLC**(Development, Testing, Release Management). Deep understanding of **release management**best practices and configuration management.- **Production Support & Troubleshooting**:Proven experience in **Production Support**with an ability to identify, diagnose, and fix issues in live systems. Experience in handling **high-severity production incidents**and ensuring mínimal downtime. Familiar with support processes such as **incident management**, **problem management**, and **root cause analysis**.- **Configuration Management**:Experience working with configuration management tools and processes within an SDLC framework.- Strong **problem-solving**and **troubleshooting**skills.- Ability to manage and prioritize multiple tasks in a fast-paced environment.- Excellent **communication**skills and ability to **collaborate**effectively with cross-functional teams.- Proactive attitude and commitment to maintaining high-quality production systems.- Ability to work under pressure and **manage critical situations**calmly.**Preferred**:- Experience with containerization technologies like **Docker**or **Kubernetes**.- Familiarity with CI/CD pipelines and automation tools (Jenkins, GitLab CI, etc.).Knowledge of cloud platforms (AWS, Azure, GCP) and cloud-native development practices.**WHAT YOU WILL LOVE ABOUT WORKING HERE**- At Capgemini Engineering, we encourage flexibility in how, when, and where people get their work done, allowing a better work-life balance, and greater empowerment. They partner with their managers to find an arrangement that works best for their role and their circumstances.- If you join us, you’ll find we’ll support your career at every stage. We’ll connect you with diverse, worldwide networks, and help you take your skills to the next level.At Capgemini Engineering, Team Spirit is very strong, and People feel supported. I’m not just part of a team - I’m part of a community. A friendly, can-do group of people for whom collective effort comes naturally.**ABOUT CAPGEMINI**Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.**Get the future you want