Personal Injury Law Firm Operations Director

hace 2 semanas


Tijuana, México Bebeeoperations A tiempo completo

About the Role We are seeking a high-performing Operations Director with deep operational experience in a personal injury law firm. This individual will act as the second-in-command to the CEO and oversee the daily operations of a multi-department law firm with 200+ staff, 19 departments, and aggressive growth goals. Key Responsibilities Direct, lead, and optimize daily operations across Intake, Case Management, Pre-Litigation, Litigation, Medical Records, Negotiations, Investigations, and Client Experience. Ensure KPI tracking, data visibility, and accountability in each department. Lead the implementation of dashboards in Looker Studio, track progress against KPIs, and support the CEO in decision-making. Reduce CEO involvement in ops by 75%. Requirements 7+ years as COO or Director of Operations in a personal injury law firm. Deep knowledge of intakes, CM, litigation, medical records, investigations. Prior ownership of law firm P&L, budgeting, and staffing plans. Skilled in medical negotiations, lien reductions, and cost control. Strong technical understanding of law firm tech stacks (Filevine, Lead Docket, G Suite, RingCentral, etc.). Benefits Our ideal candidate will have experience working with Google Workspace, Asana, Zapier, and Looker Studio. They must operate with a CEO mindset and owner mentality. #J-18808-Ljbffr



  • Tijuana, México Bebeeoperations A tiempo completo

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