Cf34-3 Fleet Systems Leader

**Job Description Summary**: Come join the CF34 team The CF34 platform has 3 engine models, more than 800 customers and over 6,000 engines flying. It’s also the only Aviation program fully supported by GEIQ: mechanical design, performance, controls, repair analysis, C&A, PDE, fleet and systems. The CF34 fleet support team has ownership across the -3/-8/-10 engine lines covering from fan blades to bearings to fuel systems to vibe diagnostics, it’s a great place to increase your systems thinking and a career acceleratorThe CF34-3 Fleet Systems leader is the first line of defense when a field issue occurs to determine most likely root cause or module involved through engine operational data analysis aka engine troubleshooting. It is also responsible to provide technical support and leadership to a cross-functional team to maintain the CF34-3 fleet reliability, safety, cost of ownership, customer responsiveness and services contract profitability. In this role you will own one engine model at systems level & controls responsibility solving problems directly for the customers, supporting the Field Problem Resolution process to maintain the fleet stability and communicating with the regulatory authorities and the GE internal customer/engineering team**Staff Engineer - CF34-3 Fleet Systems leader****_ ROLE SUMMARY_**Come join the CF34 team The CF34 platform has 3 engine models, more than 800 customers and over 6,000 engines flying. It’s also the only Aviation program fully supported by GEIQ: mechanical design, performance, controls, repair analysis, C&A, PDE, fleet and systems. The CF34 fleet support team has ownership across the -3/-8/-10 engine lines covering from fan blades to bearings to fuel systems to vibe diagnostics, it’s a great place to increase your systems thinking and a career acceleratorThe CF34-3 Fleet Systems leader is the first line of defense when a field issue occurs to determine most likely root cause or module involved through engine operational data analysis aka engine troubleshooting. It is also responsible to provide technical support and leadership to a cross-functional team to maintain the CF34-3 fleet reliability, safety, cost of ownership, customer responsiveness and services contract profitability. In this role you will own one engine model at systems level & controls responsibility solving problems directly for the customers, supporting the Field Problem Resolution process to maintain the fleet stability and communicating with the regulatory authorities and the GE internal customer/engineering team**Roles and Responsibilities**- To be the first line of defense when a field issue occurs to determine most likely root cause or module involved through engine operational data analysis aka engine troubleshooting- Provide technical recommendation regarding the following Manuals section which includes: Testing (On-Wing and Test Cell), Fault-isolation, Maintenance Practices & Performance recovery cleaning- Identify field issues, bring them to leadership’s attention (leading indicators), drive technical solution and implementation through the tollgate process (Systems tech Review, TG 3/6/9, PCB)- Provide technical recommendations to customers via Salesforce inquiries/Departure records on assigned ATA codes- 24/7 availability to handle Aircraft on Ground (AOG) requests via Salesforce- Develop and implement field plans with inputs from team experts to meet technical requirements of assigned components and systems- Lead root cause investigations using the Commercial Field Problem Resolution guide & TOPS8D, and bring them to technical/program and regulatory (FAA, Transport Canada, etc) reviews for closure- Support the CF34 MRO network to define and follow up investigative overhaul/inspection workscopes- Recommend, with guidance, the approach to meet the technical and program requirements- Prepare and present at Customers monthly conference calls and annual face to face operators’ conferences- Ensure Lessons Learned are properly documented in DRB, Fleet technical forum, Fleet & PSE tech community, etc- Bring the customer perspective to the Life Cycle/Systems Engineering team- Act as liaison between CF34 customers and internal GE engineering groups- Travel availability to address field investigations in person at MRO locations, customers’ facilities and/or airframer sites- Meet and/or exceed the established Services engineering responsiveness targets- Lead and execute efforts to reduce Significant Events (SEs), Unscheduled Engine Removals (UERs), Delays and Cancellations (D&Cs) and Unscheduled Shop Visits (USVs)- Lead development of effective maintenance actions to increase CF34 reliability through Service Bulletins and Engine Manual updates**Required Qualifications**- Demonstrated expertise in Fleet Engineering and domain in at least in one of the SPOCT related disciplines- Demonstrated expertise in engine troubleshooting- Experience in Aircraft Turbine Te