General Manager Mexico and Central America

About The Company World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet. About The Team The Market Operations team oversees the launch strategy, growth, and ongoing management of World across all markets. This team deploys and manages all Orbs worldwide and serves as the primary point of contact for local Operators. Our mission is to effectively onboard active users to World and help build a globally inclusive identity and financial network. About The Role We are looking for an experienced, highly motivated individual based in Mexico City with a mix of operational excellence to get into the details to fine tune the business, strategic and creative thinking to develop outside of the box solutions, and cross-functional leadership to grow the World ecosystem in Mexico and Central America. As the General Manager, you will be responsible for representing Tools for Humanity in the market with local media, regulators, and partners. You are obsessed with building a high growth business with focus on continuous improvement and quality. Responsibilities Build and Grow the Ecosystem: Build and maintain relationships with regulators, partners, industry players, and stakeholders in the Mexico ecosystem. Identify and pursue new business opportunities, negotiate strategic partnerships, and maintain relationships with key stakeholders, including customers, partners, and government entities. Partnerships: You have a strong network within the media landscape and a knack for building and maintaining partnerships that improve our local standing (brand, press, PR). Strategic Leadership and Growth: Develop and execute a comprehensive regional strategy that aligns with the company\'s overall vision and growth targets. Focus on scaling our presence and increasing market penetration. Market Analysis and Adaptation: Continuously analyze market trends and customer needs to adapt strategies accordingly. Act as the voice of the region, providing insights to the global management team to influence product development and innovation. Cross-functional Project Leadership: Work cross-functionally with many teams, including Product and Economics, to ensure that ecosystem is healthy and users stay engaged and contribute to further growth. Financial Oversight: Manage the country’s P&L, budgeting, and financial forecasting. Implement cost-control measures and optimize resource allocation to ensure profitability. Qualifications You have 10+ years of business management experience. You have succeeded in high-performance operations, business development, or sales leadership roles in Mexico and the Central America region before. You’re scrappy. You enjoy working as part of a fast-moving, dynamic team and are willing to contribute wherever needed to make an impact. You have strong cross-cultural competency and an effective project manager. You are able to communicate and do business across different cultures and countries and have experience working in cross-cultural environments. You have strong interpersonal skills. You are able to manage and nurture high-performing relationships with local Orb Operators in Mexico. You know that no two people are the same and are able to mediate and resolve conflicts. You’re innovative. You love coming up with solutions to unconventional problems and taking action. You’re analytical. You make data-driven decisions and are eager to contribute to larger strategy conversations. You’re based in Mexico City, have the required work permit, and are ready to travel. You have extensive experience living and working in Mexico City, but are also able to spend 50-60% of your time on the road to drive growth in your region, within Mexico and Central America markets. #J-18808-Ljbffr