Order Entry Specialist
hace 2 semanas
**Company Description**VANTIVA, headquartered in Paris, France and formerly known as Technicolor, is a global technology leader in designing, developing and supplying innovative products and solutions that connect consumers around the world to the content and services they love - whether at home, at work or in other smart spaces. VANTIVA has also earned a solid reputation for optimizing supply chain performance by leveraging its decades-long expertise in high-precision manufacturing, logistics, fulfillment and distribution. With operations throughout the Americas, Asia Pacific and EMEA, VANTIVA is recognized as a strategic partner by leading firms across various vertical industries, including network service providers, software companies and video game creators for over 25 years. Our relationships with the film and entertainment industry goes back over 100 years by providing end-to-end solutions for our clients. VANTIVA is committed to the highest standards of corporate social responsibility and sustainability across all aspects of their operations.Processing of orders. To create audit and revise Master Data in our systems based on customer information. Review customer information for accuracy against system data. Prepares documents necessary for order entry inspection and archives for review if needed. Ensure communication between Vantiva Account Services Teams and Account Management providing any information or clarification required.Main Activities:- To review customer supplied master data information for accuracy and report discrepancies.- To create necessary documents to ensure proper and accurate manufacturing, packaging and distribution or delivery of goods.- To review Master Data +Order Entry information via self -audit process to ensure quality and accuracy.- To escalate MD+OE problems to Lead / Supervisor for follow up as needed.- To assist in the analysis and development of corrective actions to overcome problems and avoid re-occurrence of same type of errors.- To provide support and back up to other members and train new hires as needed- Follow up on revisions requested by customer, Account Services or Account Management Teams.- Assist with the training for new team members- Ensure their activities in MD&OE are performed with the highest quality, as well as ensure customer requirements are met in a timely manner including revisions and HOT orders.- To support projects for each studio improvement.- Complete End to End cross training and perform all activities with accuracy.**Qualifications**- Bachelor's Degree- English 80%+- Knowledge of SAP preferred- Medium level of Microsoft Office Products. (Excel 50%).- Good interpersonal and communication skills.- Ability to prioritize and coordinate activities while working under pressure to meet strict deadlines.- Teamwork and collaboration skills**Additional Information****_Our most important asset is our People_**- Vantiva’s success greatly relies on our people’s energy, motivation, and talent. _- We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation._- We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all._
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Zapopan, México Mphasis A tiempo completo**Job Summary -**- Order entry representatives are the front-line support within organizations that sell products and services to consumers and businesses. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales....
