Senior Product Manager

**Project descriptionSenior Product Manager**Designerds is a full-service creative agency with a unique approach to helping in-house creative teams source design and marketing services. We provide ongoing support for some of the top global brands, including Twitter, Toyota, Amazon and LG — with staff working 100% remote across North America.We have an immediate opening for a Senior Product Manager who possesses the experience and logístical capabilities necessary to support our team in defining and executing our product vision. Your primary responsibility will be to help bring innovative and impactful products to new and existing clients of Designerds. You’ll need to be capable of — and comfortable with — engaging with all types and levels of internal and external stakeholders.**About you**:- You are hypothesis-driven and empirical, obsessing over evidence-based and metrics-driven approaches and creating closed feedback loops whenever you ship something.- You can work remotely and manage your own time effectively.- You have experience building and managing Software Development teams.- You want to help us grow our business with the company vision in the forefront of every decision.- You have a track record of taking initiative to find new product ideas and turn them into massive outcomes.- You work fast but effectively prioritize and employ smart, scrappy approaches to testing and building that make a positive impact on production.- You have strong communication skills, both verbal and written, and can communicate requirements, ideas, and results in a way anyone can easily understand — internally and externally.- You are a cross-functional leader who gets an group working together toward strategic objectives — including engineering, design, marketing, and support teams.**Responsibilities**:. This role includes, but is not limited to, the following fundamentals:- Work cross-functionally and interface with Executive, Marketing, Product Engineering, Project Management, and Creative Teams on market trends, go-to-market support/strategy, and customer needs- Lead a cross-functional team in developing and facilitating the software release process including all product software release documentation- Work closely with the Creative team to define, review, and observe UX testing results- Meet with our customers and prospects to define use cases and scope critical functions to facilitate their continued success- Support the creation and execution of our product roadmap, write specifications for both large and small scale enhancements, and help prioritize those enhancements- Present project health/status as well as coordinate discussions and tasks between teams- Play a huge role in defining product strategy and vision- Manage product backlogs using Agile and Scrum principles- Work closely with the Business Development team to help new clients understand how to transform their workflows by using our product**Requirements**:- 5+ years of experience as a product/project manager, preferably in a SaaS environment- Expert knowledge and experience in SaaS product management- Strong understanding of retail consumer dynamics, data and analytics, and design and user experience- Experience working in start-up and large/enterprise organizations- Experience in Machine Learning or data analytics is beneficial- Strong interpersonal, written, and verbal communication skills, including experience training users in group and individual settings- Superlative customer service skills, particularly with respect to time-sensitive or high-pressure situations- Excellent personal organization skills and project management experience, including the ability to multitask, prioritize simultaneous projects, and adjust to fluid demands- Ability to succeed in a remote work environment, including taking initiative and seeing projects through to completion- Availability for off-hour shifts and/or on-call support, as needed**About Designerds**Founded in 2014 in San Francisco, CA, we now work 100% remote with team members located throughout the United States and Mexico.We’re not your typical creative agency. We embed our agency-trained creatives directly within in-house teams already onboarded andprepped with all the particulars of the brand and internal processes before work is begun. This saves our clients’ time and bandwidth getting contractors up and running, alleviates burnout, and allows for continuous coverage of production needs — no more downtime when vacations, illness, or the unforeseen occur.Why join us? We have a lot to offer. Here are but a few of our perks:- Annual offsites with the whole team to relax and rejuvenate- A friendly, inviting work environment with easygoing, collaborative teammates- Really, truly 100% remote — work from anywhere in North American/Mexican time zones- Bonuses for new business referrals- Flexible time-off / holiday policy**Ready to join