Vertical Account Executive Enterprise

**Your team’s dynamic**:Are you looking to being part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas and to be independent. We believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure.Is being part of an inclusive, equal opportunity employer important to you? It is for us Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - each other**What your day will look like**:- Maintain strong relationships with existing clients to ensure satisfaction and retention- Monitor customer satisfaction and resolve issues proactively- Provide feedback to management on customer needs, product gaps, and market opportunities- Collaborate with internal teams (marketing, pre-sales, channel sales) to align strategies- Work closely with suppliers and departments for special pricing opportunities- Ensure compliance with company policies and ethical standards- Stay updated on industry trends, competitor activities, and technical product information- Participate in regular training and development programs- Develop and maintain extensive working knowledge of Genetec's software solutions, including the ability to create small- to medium-sized system designs and BOMs- Assist in the development of tailored sales tools and presentations to support account teams- Conduct product demonstrations and presentations- Define product and functional requirements to prepare quotes based on customer needs- Cold call identified clients within assigned accounts or mutual end-user customers- Follow up on leads generated by marketing campaigns- Schedule and conduct client meetings, both virtual and in-person- Provide ad hoc consulting on Genetec’s products for cross-sell and upsell opportunities- Coordinate product trials or demos with pre-sales technical teams**Technical Aspects**:- Forecast, manage, and report on ongoing sales and pipeline activity, ensuring accuracy across the Enterprise and Signature Accounts vertical- Communicate regularly with field reps on opportunities and pipeline status- Update customer records and forecasting in the CRM for tracking- Use CRM tools to manage contacts, opportunities, and activities- Report regularly on KPIs and sales metrics- Research technical information on product requests to support sales efforts**Travel Expectations**:- Manage time and territory effectively- Travel within the assigned region for onsite meetings and sales activities- Attend trade shows, conferences, and networking events**Let’s talk perks**- Language classes- Transportation and food allowances- Gym pass- Health and Dental plan- Life InsuranceGenetec is an equal opportunity employer; we strive for diversity and inclusion through our hiring approach, as well as through the training and professional development we provide. We partner with external organizations and implement internal initiatives to offer a welcoming work environment for employees of all backgrounds.**La dinámica de tu equipo**:¿Desea formar parte de una empresa en la que pueda tomar las riendas de su propia carrera profesional? En Genetec se le animará a hacer preguntas, compartir sus ideas y ser independiente. Creemos que la opinión de todos merece ser escuchada y queremos que aprenda y crezca en su puesto para maximizar su potencial. Nuestra familia, formada por más de 2000 personas en todo el mundo, está compuesta por individuos diversos apasionados por la tecnología y dispuestos a probar nuevas ideas, incluso si eso significa arriesgarse al fracaso.¿Es importante para ti formar parte de una empresa inclusiva que ofrece igualdad de oportunidades? Para nosotros sí lo es Sobre todo, nos enorgullece decir que tenemos el privilegio de trabajar con algunas de las personas más geniales, inteligentes y agradables que conocemos: nosotros mismos**Cómo será tu día a día**:- Mantener relaciones sólidas con los clientes actuales para garantizar su satisfacción y fidelización- Supervisar la satisfacción de los clientes y resolver los problemas de forma proactiva- Proporcionar información a la dirección sobre las necesidades de los clientes, las deficiencias de los productos y las oportunidades de mercado- Colaborar con los equipos internos (marketing, preventa, ventas por canal) para alinear las estrategias- Trabajar en estrecha colaboración con los proveedores y los departamentos para obtener oportunidades de precios especiales- Garantizar el cumplimiento de las políticas y las normas éticas de la empresa- Mantenerse al día sobre las tendencias del sector, las actividades de la competencia y la información