Business Transformation Manager
hace 3 semanas
The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Lead the Operations Support department through delegation of tasks and responsibilities for multiple teams- Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as determining staffing needs- Monitor team’s end results, ensuring quality and efficiency and contributes to resource planning, budget management and formulation of procedures- Contribute to development of new techniques, models, and plans within area of expertise- Facilitate alignment of the Operations Support infrastructure through focused technologies and processes- Ensure compliance with government regulations as they pertain to retail accounts serviced through the evaluation and implementation of appropriate control and testing measures- Provide evaluative judgement based on analysis of information and in-depth knowledge of policies and procedures in complicated and unique situations- Has the ability to operate with a limited level of direct supervision.- Can exercise independence of judgement and autonomy.- Acts as SME to senior stakeholders and /or other team members.- Ability to manage teams.**Qualifications**:- 5-8 years of experience managing a team- Experience in analyzing business requirements, developing test plans, and discrepancy resolution- Required Licensing/Registration: Series 7, Series 9, Series 10, and Series 63- Ability to work unsupervised and adjust priorities quickly as circumstances dictate- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements- Self-motivated and detail oriented- Proven organization and time management skills- Demonstrated problem-solving and decision-making skills- Consistently demonstrates clear and concise written and verbal communication skills**Education**:- Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Será el encargado del equipo de proyectos de mejora continua de procesos.- **Job Family Group**:Operations - Core- **Job Family**:Operations Support- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Senior Business Manager
hace 5 días
Metepec, México Citi A tiempo completoThe Business Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong...
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Senior Business Manager
hace 2 semanas
Metepec, México Citi A tiempo completoThe BP&A Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong...
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Operation Manager
hace 1 semana
Metepec, México Business Plane Network A tiempo completoBusiness Plane Logistics an international company specialized in time critical shipments worldwide, with its headquarters based in Kishinev, it is looking for a motivated individual who is ready to put their problem-solving skills to work. - Investigating and planning the most appropriate route for a shipment, taking into account cost, transit time and...
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Community Manager
hace 3 semanas
Metepec, México Icone Soluciones A tiempo completo**El perfil que buscamos cuenta con**:- Licenciatura en comunicación / mercadotecnia o afín.- Inglés intermedio.- Excelente ortografía, redacción y gramática.- Uso de herramientas de estadística.- Manejo de programas como photoshop, InDesign, Illustrator, after Effects.- Desarrollo de Estrategias- Experiência en manejo de Redes Sociales y creación...
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Community Manager
hace 2 semanas
Metepec, México ICONE Soluciones A tiempo completo**El perfil que buscamos cuenta con**:- Licenciatura en mercadotecnia / comunicación / diseño gráfico o afín.- Inglés intermedio.- Excelente ortografía, redacción y gramática.- Uso de herramientas de estadística.- Manejo de programas como photoshop, InDesign, Illustrator, after Effects (opcional).- Desarrollo de Estrategias digitales.- Experiência...
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Community Manager Executive Sr
hace 1 semana
Metepec, México BlytzCom A tiempo completo**¡BlytzCom quiere contratarte!** **Si eres Redactor Creativo con licenciatura en Ciencias de la Comunicación o estudiaste Marketing especialiado en Digital y Social Media 100% con redacción creativa, ortografía y gramática, y tienes mínimo 2 años de experiência en el puesto", ¡te estamos buscando!.** Queremos en nuestro equipo a un **Community...
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Banamex Analista Business Support
hace 3 semanas
Metepec, México Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
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Customer Service Manager
hace 1 semana
Metepec, México Citi A tiempo completoThe Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. **Responsibilities**: - Resolve issues...
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Collections Manager
hace 2 semanas
Metepec, México Citi A tiempo completoThe Collections Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong...
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Collections Manager
hace 1 día
Metepec, México Citi A tiempo completoThe Collections Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong...
