CX Team Lead: Service Excellence

A global chemical company is looking for a Customer Experience Team Lead in Xico, Veracruz. The role involves overseeing a service-focused team and ensuring high customer satisfaction through effective management of processes and inquiries. Ideal candidates will have strong leadership skills, experience in customer service, and a commitment to continuous...

A global chemical company in Mexico City is seeking a Customer Experience Team Lead to oversee and develop a team focused on delivering exceptional service across all customer touchpoints.The ideal candidate will drive continuous improvements in processes and ensure high levels of customer satisfaction by effectively managing inquiries and complaints.This...

A global chemical company in Mexico City is seeking a Customer Experience Team Lead to oversee and develop a team focused on delivering exceptional service across all customer touchpoints.The ideal candidate will drive continuous improvements in processes and ensure high levels of customer satisfaction by effectively managing inquiries and complaints.This...

A global chemical company in Mexico City is seeking a Customer Experience Team Lead to oversee and develop a team focused on delivering exceptional service across all customer touchpoints.The ideal candidate will drive continuous improvements in processes and ensure high levels of customer satisfaction by effectively managing inquiries and complaints.This...

A global chemical company in Mexico City is seeking a Customer Experience Team Lead to oversee and develop a team focused on delivering exceptional service across all customer touchpoints. The ideal candidate will drive continuous improvements in processes and ensure high levels of customer satisfaction by effectively managing inquiries and complaints. This...

Join the Aventus TeamWe are Aventus — a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry.Check out our website : We need an energetic, detail-obsessed CX Team Lead with experience in the e-commerce space and working with DTC...

A customer experience firm is seeking a dedicated CX Team Lead to manage remote operations and ensure service excellence.The ideal candidate must have over 2 years of experience in a leadership role, particularly in the D2C space.Responsibilities include overseeing performance metrics, implementing coaching frameworks, and ensuring compliance with...

A leading global technology company is seeking a CX Customer Service Supervisor for the LatAm team.This role will focus on customer satisfaction, KPI management, and overseeing the local service team in Latin America.Ideal candidates will have a Bachelor's degree and at least one year of relevant experience, with strong communication skills in Chinese or...

A chemical manufacturing company in Ciudad de México is seeking a Customer Experience Supervisor to lead and develop a team focused on ensuring exceptional service across all customer touchpoints.This full-time role involves overseeing daily operations, driving process improvements, and collaborating with cross-functional teams to maintain high customer...

Job OpportunityWanna lead the CX team at Mexico's most efficient Fintech Startup?You know the role: measure and improve CX metrics, optimize processes, etc.The difference?You'll do it at Mexico's most efficient tech company, generating over $1M in revenue per employee.You'll report directly to the CEO and lead a team of 9 exceptional CX agents, with the...