Growth Enterprise Customer Success Manager, Latammexico City, Mexico
hace 1 semana
About this role We are looking for a Customer Success Manager to partner with our small business customers post-sale to drive adoption and ensure customer satisfaction, growth and retention. What you'll be doing Proactively own and manage the success of a portfolio of ***** accounts, $3.3M ARR. Support customers by leveraging high touch interactions throughout the entire customer journey, across multiple customer contacts. Facilitate deep and consistent engagement with Sales partners to identify and execute on account expansion strategies to hit retention and upsell targets. Strong emphasis on upselling. Develop individual success plans for each customer to ensure UB adoption, expansion and loyalty across BoB. Be able to support all UB products: Enterprise, UBPro, UBLA, International Collections. 20% travel to facilitate in-person Partnership Planning Workshops, Executive Business Reviews, strategic planning meetings, or customer events. Work with Marketing to identify advocacy opportunities within the Growth Enterprise customer base. Take a consultative approach with customers, ensuring strong alignment to their Triple Metric and most important business outcomes. What you'll have Trilingual (English, Spanish & Portuguese required) 2–4 years of experience managing a book of business, including developing client relationships, driving retention, and identifying growth opportunities Ability to build and nurture trusted relationships; experience working with HR / L&D customers Ability to identify, work and close complex deals Experience developing strategies to increase the adoption of non-compliance technology solutions Basic understanding of concepts related to customer integrations (e.g., Single Sign-On, APIs, feature customization, etc.) Experience deploying licenses within a large organization Successfully managed multi-product solutions We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you #J-18808-Ljbffr
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Xico, México Udemy A tiempo completoAbout this role We are looking for a Customer Success Manager to partner with our small business customers post-sale to drive adoption and ensure customer satisfaction, growth and retention. What you'll be doing Proactively own and manage the success of a portfolio of ***** accounts, $3.3M ARR. Support customers by leveraging high touch interactions...
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Xico, México Udemy A tiempo completoAbout this role We are looking for a Customer Success Manager to partner with our small business customers post-sale to drive adoption and ensure customer satisfaction, growth and retention. What you'll be doing Proactively own and manage the success of a portfolio of ***** accounts, $3.3M ARR. Support customers by leveraging high touch interactions...
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Strategic Enterprise Customer Success Manager
hace 1 semana
xico, México Hirebridge A tiempo completoA global tax compliance provider located in Mexico is seeking a Strategic Customer Success Manager. In this role, you will manage critical relationships with enterprise customers, ensuring they receive maximum value from our solutions. Responsibilities include driving product adoption, developing account strategies, and fostering strong partnerships. Ideal...
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Strategic Enterprise Customer Success Manager
hace 7 días
Xico, México Hirebridge A tiempo completoA global tax compliance provider located in Mexico is seeking a Strategic Customer Success Manager. In this role, you will manage critical relationships with enterprise customers, ensuring they receive maximum value from our solutions. Responsibilities include driving product adoption, developing account strategies, and fostering strong partnerships. Ideal...
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Product Manager
hace 1 semana
xico, México Amplitude A tiempo completoAs an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners. Amplitude's Commitment to Diversity Equity & Inclusion (DEI) : Amplitude believes that diversity enables the creation of...
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Senior Customer Success Lead
hace 3 semanas
Xico, México Red Hat A tiempo completoA leading enterprise software company in Mexico City is looking for a Customer Success Executive (CSE) to lead customer success initiatives and foster strategic growth. This role entails leading risk mitigation efforts, analyzing customer data, and facilitating customer communications. Ideal candidates possess extensive experience in client-facing roles in...
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Product Manager
hace 1 semana
Xico, México Amplitude A tiempo completoOfertas de Product Manager Enterprise Customer... UPAX es una empresa dedicada a trabajar para las marcas, negocios y personas a través de investigación, estrategia, creatividad, tecnología y ejecución con el único objetivo de crear éxito para nuestros clientes. Serás el puente estratégico entre nuestros clientes y la tecnología. Este rol lidera la...
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Product Manager
hace 7 días
Xico, México Amplitude A tiempo completoOfertas de Product Manager Enterprise Customer... UPAX es una empresa dedicada a trabajar para las marcas, negocios y personas a través de investigación, estrategia, creatividad, tecnología y ejecución con el único objetivo de crear éxito para nuestros clientes. Serás el puente estratégico entre nuestros clientes y la tecnología. Este rol lidera la...
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Product Manager
hace 7 días
Xico, México Amplitude A tiempo completoOfertas de Product Manager Enterprise Customer... UPAX es una empresa dedicada a trabajar para las marcas, negocios y personas a través de investigación, estrategia, creatividad, tecnología y ejecución con el único objetivo de crear éxito para nuestros clientes. Serás el puente estratégico entre nuestros clientes y la tecnología. Este rol lidera la...
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Enterprise Account Manager
hace 3 semanas
Xico, México Enterprise Software Solutions A tiempo completoOverviewWe advocate for a human-centered approach in addressing technological challengesOptimizing resource utilization is the top cloud challenge at 42%.This is extremely hard for many organizations, as they tend to overprovision to allow for future scale.We are a cloud-first, full-service Microsoft partner, among the top 1% of all Microsoft Gold partners...
