SAP Level 1 Support Specialist
hace 7 días
As a Level 1 Support Specialist at Schneider Electric, you will be an integral part of our NAM support team, providing exceptional technical assistance to our customers and internal stakeholders. Your dedication to customer satisfaction and your technical expertise will be essential in ensuring the seamless operation of our products and solutions. Key Responsibilities Act as the first point of contact for technical support inquiries via phone, email, or ticketing system. Provide timely and accurate responses to customer inquiries, troubleshooting technical issues related to Schneider Electric products and solutions. Document and escalate complex issues to Level 2 support or relevant teams, ensuring proper follow‑up and resolution. Guide customers through diagnostic procedures to resolve technical problems, and provide clear and concise instructions. Collaborate with cross‑functional teams to share knowledge and contribute to the continuous improvement of support processes. Contribute to the creation and maintenance of support knowledge base articles and documentation. Qualifications Technical diploma or bachelor’s degree in a relevant field. Proven experience in a technical support role, preferably in the technology or energy management industry. Strong troubleshooting and problem‑solving skills with the ability to analyze and resolve technical issues. Excellent communication skills and customer service orientation. Familiarity with CRM systems and support ticketing tools. Ability to work effectively in a fast‑paced, dynamic environment and prioritize multiple tasks. Proficiency in English; additional language skills are a plus. Join Schneider Electric and become part of a global team that is dedicated to ensuring customer success through cutting‑edge energy management and automation solutions. Apply now and help us empower the digital transformation of energy management and automation Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct. You must submit an online application to be considered for any position with us. This position will be posted until filled. #J-18808-Ljbffr
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Regional Sap Fi
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León, México Op Mobility A tiempo completoA leading automotive solutions provider is seeking a Regional IS Practice Specialist – SAP FI/CO responsible for the end-to-end implementation of SAP FI-CO modules.The successful candidate will coordinate with cross-functional teams and support project management activities to ensure effective delivery of solutions.Ideal applicants should have experience...
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Regional Sap Fi
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León, México Op Mobility A tiempo completoA leading automotive solutions provider is seeking a Regional IS Practice Specialist – SAP FI/CO responsible for the end-to-end implementation of SAP FI‑CO modules. The successful candidate will coordinate with cross‑functional teams and support project management activities to ensure effective delivery of solutions. Ideal applicants should have...
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Regional Sap Fi
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León, México Op Mobility A tiempo completoA leading automotive solutions provider is seeking a Regional IS Practice Specialist – SAP FI/CO responsible for the end-to-end implementation of SAP FI‑CO modules. The successful candidate will coordinate with cross‑functional teams and support project management activities to ensure effective delivery of solutions. Ideal applicants should have...
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Regional Sap Fi
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León, México Op Mobility A tiempo completoA leading automotive solutions provider is seeking a Regional IS Practice Specialist – SAP FI/CO responsible for the end-to-end implementation of SAP FI‑CO modules. The successful candidate will coordinate with cross‑functional teams and support project management activities to ensure effective delivery of solutions. Ideal applicants should have...
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Regional SAP MM/WM Specialist
hace 21 horas
León, México OPmobility A tiempo completoOPmobility, a global leader in mobility solutions, is looking for a Regional SAP MM/WM Specialist to join its Americas team. The role reports to the Information System Manager Americas and focuses on the configuration, implementation, and support of SAP MM and WMS modules to enhance supply‑chain efficiency. OPmobility’s mission is to provide automakers...
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León, México OPmobility A tiempo completoOPmobility, a global leader in mobility solutions, is looking for a Regional SAP MM/WM Specialist to join its Americas team. The role reports to the Information System Manager Americas and focuses on the configuration, implementation, and support of SAP MM and WMS modules to enhance supply‑chain efficiency. OPmobility’s mission is to provide automakers...
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león, México OP Mobility A tiempo completoRegional SAP MM/WM Specialist Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution! OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior...
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Regional SAP MM/WM Specialist
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León, México OP Mobility A tiempo completoRegional SAP MM/WM Specialist Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution! OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior...
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Regional SAP MM/WM Specialist
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León, México OP Mobility A tiempo completoRegional SAP MM/WM Specialist Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution! OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior...
