Advisory Solution Consultant

**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.As a member of our Solution Consulting team, you will have a major impact on our future success by supporting our Customer Workflows product sales. In this role, you will have an opportunity to influence revenue growth for one of the company’s most strategic product lines with support from sales, product management and the executive team.**What you get to do in this role**:- You will work in Customer & Industry Workflows, one of ServiceNow’s fastest growing business units- Support product sales as a technical and domain expert of a client-facing sales team- Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs- Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues- Provide feedback to product management about product enhancements that can address customer needs and provide additional value- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team- Stay current on competitive analysis and market differentiation- Support marketing events including executive briefings, conferences, user groups, and trade shows- Experience creating customer value across several customers in many industries**Qualifications**To be successful in this role you have**:- 7+ years of pre-sales solution consulting or sales engineering experience on CX solutions- 3-5 years experience with Customer Service, Customer Experience, workflow, or BPM software- Ability to provide compelling presentations and product demonstrations both virtually via Zoom and in person, with travel, when we get back to face-to-face meetings- Creative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organization- Experience working collaboratively with product management, product marketing, partners, and professional services- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence- Strong written and oral communication skills in Spanish and EnglishFD21**Additional Information**ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.**Work personas**Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.**Required in Office**A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.**Flexible**A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the wo