AR Analyst

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About RS Group
Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.
We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer's challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.
We are one team. We deliver brilliantly. We do the right thing. We make every day better.
These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.
Together, we can make great things happen. Aim for amazing and beyond.
About the role
Role Purpose
The AR Analyst is responsible for managing and collecting outstanding accounts receivables. This role ensures timely payments from clients, resolves any discrepancies, and maintains accurate records of all collection activities. The ideal candidate will have strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
Responsibilities

• Contact customers via phone, email, and letters to collect outstanding payments.
• Negotiate payment plans and terms with delinquent customers.
• Maintain and update accurate records of all collection activities in the company's system.
• Review and analyze aging reports to identify overdue accounts.
• Collaborate with the accounting team to reconcile accounts and resolve billing discrepancies.
• Prepare and send monthly statements to clients.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Monitor and track payment arrangements and follow up on broken promises.
• Assist in the development and implementation of collection policies and procedures.
• Generate regular reports on collection activities and account status.
• Ensure compliance with all relevant laws and regulations related to debt collection.

• By efficiently managing and collecting outstanding payments.
• By resolving billing issues promptly and effectively.
• By maintaining detailed and accurate records of all collection activities.
• By upholding high ethical standards in all interactions builds trust with clients and stakeholders.
• Collaborating with the accounting and sales teams to reconcile accounts and resolve discrepancies.

• Bachelor's degree in finance, Accounting, Business Administration, or related field preferred.
• Proven experience as a Collections Specialist or in a similar role.
• Strong understanding of billing and collection processes.
• Excellent verbal and written communication skills (English).
• Ability to handle difficult conversations and negotiate effectively.

• Proficiency in Microsoft Office Suite, especially Excel.
• Experience with accounting software and databases (SAP).
• High level of accuracy and attention to detail.
• Strong organizational and time-management skills.