Franchise Hotel

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

We are looking for a remarkable leader to be a part of our team as: Sales Director .

Discover the captivating oasis of Hotel Indigo La Paz , where the desert meets the sea. Nestled between the Sea of Cortez and La Paz Bay , our beachfront resort in La Paz, Mexico, offers unparalleled service and breathtaking views perfect for vacations and destination weddings in the Baja.

If you have what it takes and ready to embark on a great adventure, share with us that you are the one.

• People
  • Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers.
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
  • Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently.
  • Recommend or initiate any HR related actions where needed.
  • Drive a great working environment for teams to thrive - connect departments to create sense of one team.
• Financial
  • Hit all personal/team sales goals and maximise profitability.
  • Achieve budgeted revenues and personal/team sales goals. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.
  • Help prepare the departmental budget and financial plans including the hotel marketing plan.
  • Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
  • Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
• Guest Experience
  • Help guests - you'll be happy to help if someone needs assistance with a request or complaint.
  • Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
  • Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
  • Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
• Responsible Business
  • Raise the awareness and reputation of your hotel and the brand locally.
  • Identify improvements to marketing activities and overall hotel sales performance and work with other departments.
  • Ad-hoc duties - unexpected moments when we have to pull together to get a task done.

Accountability

This is the top sales and marketing job in a full or limited service hotel and may include meeting space and/or catering facilities. May manage professional level and administrative sales team members.

What we need from you

• Bachelor's degree / higher education qualification / equivalent in marketing or related field.
• Two to four years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience.
• Must speak local language (Spanish).
• Other languages preferred (English mandatory).

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.

Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner.

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.