Consumer Product Sales Analyst 1

hace 3 semanas

Ciudad de México Citi A tiempo completo

**Responsibilities**:- Communicate daily market update and trading strategic plan for clients and individual sales staff.- Provide guidance to customers by identifying financial gaps in their current wealth or asset allocation and to introduce suitable products.- Communication on banking (FX, Insurance, etc) products through daily interactions.- Enhance product knowledge and sales technique to branch colleagues on particular products by regular market update and technical analysis.- Work with Branch Managers to set plan to meet financial commitment.- Responsible for driving bankers to meet team goals.- Strictly abide by the requirements of compliance & internal control on sales activities.- Maintain and manage good relationships with customers and to ensure customers have a consistent and superior banking experience.**Qualifications**:- Previous banking experience preferred**Education**:- Bachelor’s/University degree or equivalent experience**Funciones Principales**:- Atención de clientes de alto valor- Análisis de status de productos de captación y crédito- Servicio al cliente- Conocimiento de procesos y formatos de sucursal- Negociación y escalamiento de casos atípicos con las distintas áreas- Seguimiento a incidentes operativos con sucursales- Rastreo de documentos- Monitoreo de expedientes de cuentas de clientes de alto valor.**Nível de Escolaridad deseable**:Licenciatura concluida**Experiência laboral deseable**:- Servicio al cliente**Competencias Técnicas deseables**:- Manejo de Excel avanzado- Conocimiento de productos del banco- Conocimiento de servicios post venta y operaciones internas- Conocimiento de sistemas de consulta internos (ADMWIN, Ondemand, Platino, etc.)**Competencias deseable**:- Liderazgo- Pensamiento analítico- Sentido de urgencia, admiración del tiempo y resolución de problemas.- Trabajo en equipo.- Excelentes habilidades interpersonales y de comunicación tanto en idioma inglés como en español.- Maduro, organizado, enfocado al detalle y pensamiento adaptable a cambios- Negociación- **Job Family Group**:Consumer Sales- **Job Family**:Consumer Product Sales- **Time Type**:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting

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