Head of Strategic Accounts

hace 3 días


Cuauhtémoc, México MCTALENT A tiempo completo

**Head of Strategic Accounts****Objetivo**:- Liderar la estrategia orientada a los clientes estratégicos, con el fin de cuidar o incrementar el margen de ingresos a través de procesos operativos eficientes garantizando una experiência de primer nível y disminuyendo el Churn.**Requisitos**:- Título universitario en administración, marketing, comercial o campos relacionados.(Titulo indispensable)- Diplomado, postgrado o máster en Customer Experience- Conocimiento en plataformas de CRM- Curso o certificación en herramientas de análisis y comportamiento de cliente- Curso o certificación en Gestión de proyectos o Metodologías ágiles- Dominio Inglés Intermedio - Avanzado- Mínimo de 10 años de experiência en Customer Success o área de Ventas/Comercial.- Mínimo de 4 años de experiência liderando equipos.- Experiência mínima de 3 años manejando un portafolio de cuentas premium en industrias de servicios con presencia en varios países.**Deseable**:- Diplomado, postgrado o máster en Customer Experience- Conocimiento en plataformas de CRM- Curso o certificación en herramientas de análisis y comportamiento de cliente- Curso o certificación en Gestión de proyectos o Metodologías ágiles- Dominio Inglés Intermedio - AvanzadoTipo de puesto: Tiempo completoSueldo: $110,000.00 - $120,000.00 al mesLugar de trabajo: Empleo presencial



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