Office Manager/asistente de Oficina

The Office Manager is responsible for maintaining office services and ensuring an excellent experience for people employees. The Office Manager must work well in a dynamic environment with high demands around a broad spectrum of responsibilities including, providing a workplace that is safe, comfortable, accommodating, and encourages an inclusive, productive, and fun environment.The Office Manager is confident, fully engaged, service-oriented, and is committed to providing meticulous attention to detail with maximum discretion. He/she has a hands-on mentality and desire to deliver a consistently high level of service; including solid organization skills with proven tools and processes to keep the office and the management team running efficiently.The Office Manager has a demonstrated ability to manage and coordinate multiple projects, successfully prioritize numerous tasks with good judgment, take initiative and follow through, and he/she proactively recognizes opportunities for process improvement and the willingness to take on new challenges.**DUTIES AND RESPONSIBILITIES**The duties and responsibilities of this position consists of, but are not limited to, the following:**Office Services**:- Oversee all office services duties in the office and ensure that office is operating smoothly- Manage office supplies inventory and place orders as necessary- Provide other administrative support, including scheduling group meetings, customer visits, and catering- Perform receptionist duties: greet visitors, and answer and direct phone calls- Receive and sort incoming mail and deliveries, and manage outgoing mail- Plan in-house or off-site employee and/or customer activities, including celebrations, virtual local & global activities, conferences, etc.- Develop office policies and procedures, and ensure they are implemented appropriately- Monitor headcount and plan office space accordingly including, office layout planning and office moves, and with managing and maintaining Technology infrastructure- Manage monthly reporting- Manage Accounts Receivable- Track training records- Implement monthly trainings- Implement and monitor employee of the month program- Identify opportunities for process and office management improvements, and design and implement new systems- Identify and implement initiatives, tools, and services that enhance team member’s working experience**Facilities Management**:- Management of facility property management company, including ensuring service level expectations are met- Office cost planning, monitoring, and optimization- Ensure safety compliance, including regularly scheduled safety inspections- Act as key point of contact for all facility related escalations to ensure quick resolution of any complaints- In partnership with corporate partners (Real Estate, Facilities, etc.) management of all contractual obligations including vendors, equipment lease agreements, service charges, and rates- Monitor and pay utilities and office overhead costs- Liaise with facility management vendors including cleaning, security services, catering- Monitor headcount and plan office workspace accordingly- Project manage all small facility projects and regular maintenance**QUALIFICATIONS**Required:- The duties and responsibilities of this position consists of, but are not limited to, the following:- ** Office Services**:- Oversee all office services duties in the office and ensure that office is operating smoothly- Manage office supplies inventory and place orders as necessary- Provide other administrative support, including scheduling group meetings, customer visits, and catering- Perform receptionist duties: greet visitors, and answer and direct phone calls- Receive and sort incoming mail and deliveries, and manage outgoing mail- Plan in-house or off-site employee and/or customer activities, including celebrations, virtual local & global activities, conferences, etc.- Develop office policies and procedures, and ensure they are implemented appropriately- Monitor headcount and plan office space accordingly including, office layout planning and office moves, and with managing and maintaining Technology infrastructure- Manage monthly reporting- Manage Accounts Receivable- Track training records- Implement monthly trainings- Implement and monitor employee of the month program- Identify opportunities for process and office management improvements, and design and implement new systems- Identify and implement initiatives, tools, and services that enhance team member’s working experience- ** Facilities Management**:- Management of facility property management company, including ensuring service level expectations are met- Office cost planning, monitoring, and optimization- Ensure safety compliance, including regularly scheduled safety inspections- Act as key point of contact for all facility related escalations to ensure quick resolution of any complain