Dir-cec Operations

hace 3 semanas

Roma Norte, México Marriott International, Inc A tiempo completo

**Additional Information****Job Number** **Job Category**Sales & Marketing**Location**CEC Mexico City, Insurgentes Sur 1228 Piso 10, Mexico City, MÉX, Mexico, 06700**Schedule**Full Time**Located Remotely?**N**Position Type** ManagementThe Director of CEC Operations oversees the strategic and day-to-day management of the Marriott Customer Engagement Center, ensuring operational efficiency, high service levels, and alignment with brand standards. This role is responsible for leading teams, improving processes, and driving performance through key performance indicators (KPIs) specific to a call center environment—such as service level, average handling time, conversion rates, and customer satisfaction. Success in this position depends on the ability to balance technology, people management, and data-driven decision-making to deliver exceptional guest experiences and achieve business objectives.- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated._ _Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Dir-cec Operations

    hace 3 semanas

    Roma Norte, México Marriott International, Inc A tiempo completo

    **Additional Information****Job Number** **Job Category**Sales & Marketing**Location**CEC Mexico City, Insurgentes Sur 1228 Piso 10, Mexico City, MÉX, Mexico, 06700**Schedule**Full Time**Located Remotely?**N**Position Type** Management- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a...

  • Mgr-cec Operations

    hace 5 días

    Roma Norte, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24013376 **Categoría de Empleo** Sales & Marketing **Ubicación** CEC Mexico City, Insurgentes Sur 1228 Piso 10, Mexico City, MÉX, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management  - Marriott International es un empleador que ofrece igualdad de...

  • University Intern-cala

    hace 5 días

    Roma Norte, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25012165 **Job Category**Management Development Programs/Interns **Location**CEC Mexico City, Insurgentes Sur 1228 Piso 10, Mexico City, MÉX, Mexico, 06700 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management Build upon your classroom studies through our Hotel Internship Program...

  • University Intern-cala

    hace 4 días

    Roma Norte, México Marriott International, Inc A tiempo completo

    **Additional Information****Job Number** **Job Category**Management Development Programs/Interns**Location**CEC Mexico City, Insurgentes Sur 1228 Piso 10, Mexico City, MÉX, Mexico, 06700**Schedule**Part Time**Located Remotely?**N**Position Type** Non-ManagementBuild upon your classroom studies through our Hotel Internship Program opportunities. You will...

  • Specialist Program Services

    hace 4 semanas

    Roma Norte, México Marriott International, Inc A tiempo completo

    **Job Number** **Job Category** Reservations**Location** CEC Mexico City, Insurgentes Sur 1228 Piso 10, Mexico City, MÉX, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Support operations of the Marriott Bonvoy program by creating positive, productive working relationships with other...