Key Account Customer Care Manager

hace 4 semanas

Mexicali, México Charger Logistics Inc A tiempo completo

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based in our Mexicali office.**Responsibilities**:- Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met- Manage customer expectations and provide exceptional customer service- Work with Implementation team on successful opportunities to ensure accuracy in our pricing program- Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts- Participate in rate calculations, report preparation and customer presentations for all large-spend bids- Ensure customer commitments are met, working with internal teams and executing operational tasks as needed- Identify, manage and build new business relationship in the target market- Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.- Maintain a database of clients, prospects, partners and vendors- Monitor market conditions, product innovations, and competitors' products, prices, and sales- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports- Consult with clients to resolve problems and to provide ongoing support- Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS**Requirements**:- Proven track record with a strong focus on account management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'- **2+ years of sales and account management experience** in transportation and logistics field is preferred- **Recent college or university degree** in Marketing or Business-related field is required- Previous experience in an analyst role and or in pricing function is an asset- Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them- Experience working B2B sales involving complex deals is an asset- Strong knowledge and understanding of the sales planning process- Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills- Strong negotiation skills with proven closing ability- Ability to function independently with little or no supervision as well as function in a team environment**Benefits**- Competitive Salary- Life insurance- Healthcare Benefit Package- Career Growth- Savings fund- Life insurance- Food coupons

  • Key Account Customer Care Manager

    hace 4 semanas

    Mexicali, México Charger Logistics Inc A tiempo completo

    Charger logistics Inc. is a world- class asset-based carrier with locations across North America.With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.Charger logistics invests time and support into its employees to provide them with the room to...

  • Logistics Key Account Manager

    hace 4 semanas

    Mexicali, México Charger Logistics Inc A tiempo completo

    Charger logistics Inc. is a world- class asset-based carrier with locations across North America.With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.Charger logistics invests time and support into its employees to provide them with the room to...

  • Logistics Key Account Manager

    hace 4 semanas

    Mexicali, México Charger Logistics Inc A tiempo completo

    Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.Charger logistics invests time and support into its employees to provide them with the room to...

  • Logistics Key Account Manager

    hace 2 semanas

    Mexicali, México Charger Logistics Inc A tiempo completo

    Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room...

  • Ctl - Account Manager

    hace 2 semanas

    Mexicali, México Ivemsa A tiempo completo

    Descripción y detalle de las actividades**Key Responsibilities**- Manage and optimize all product listings to increase visibility and conversion.- Oversee daily account operations, including pricing, inventory, logistics coordination, and customer interactions.- Launch and monitor advertising campaigns using Mercado Ads to drive sales and ROAS.- Analyze...

  • Senior Customer Care Representative/ Team Leader

    hace 4 semanas

    Mexicali, México Lingble A tiempo completo

    Careers at Lingble: Lingble Customer Care Senior agent/Team LeadersLingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops.We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell...

  • Search, Ml/ai, Data Engineer

    hace 2 semanas

    Mexicali, México Web Shop Manager A tiempo completo

    **About Web Shop Manager & PartsLogic** Web Shop Manager is a company dedicated to providing innovative solutions in the automotive parts industry. With a focus on E-Commerce, Search & Discovery, Fitment and vehicle data to create powerful e-commerce experiences with efficiency, accuracy, and customer satisfaction. We aim to enhance the overall experience...

  • Customer Care Representative

    hace 3 semanas

    Mexicali, México Tax Goddess A tiempo completo

    Seeking a detail-oriented, flexible, and motivated individual for our fast-paced team of experts. At our firm, we highly value those who demonstrate a deep commitment to their work, possess an insatiable curiosity, and continuously seek knowledge. Strong communication and active listening skills are vital to excel with us. Take the leap and become part of...

  • National Account Manager

    hace 4 semanas

    Mexicali, México Rappi A tiempo completo

    En Rappi no seguimos las reglas, las reinventamos, aquí todos somos capaces de TODO . Creemos en un entorno inclusivo, donde el talento se celebra sin importar género, edad, raza, religión o experiencia. ¿Descubre cómo puedes hacer magia con nosotros en tu próxima misión Rappi &##129505; Si te gusta fidelizar cuentas y prospección de nuevos...

  • Account Manager

    hace 4 semanas

    Mexicali, México Newair A tiempo completo

    **Day-to-Day as Account Manager**:- Develop an Influencer/Creator Playbook, informing how we attract, engage, and retain Creators to drive on-going traffic.- Work collaboratively at the intersection of marketing, product, content, and sales to develop powerful and memorable stories and interactive experiences that bring GR vision to life on all social media...