Customer Service Coordinator
hace 3 semanas
Resumen: Job Description Summary Work under the direction of the Customer Service Assistant Manager. Coordinate department daily operations and workflow. Responsible for parts, Raw material invoicing and Finished Goods accounts. Ensure that product meets customer specifications. Provide customer and field support, as well as making sure all invoicing pertaining assigned accounts is completed. **Responsabilidades**:**Mains Responsibilities**:- Process orders received from customers and Sales departments.- Verifies parts availability and order parts as needed to complete customer orders to ensure accuracy on the PO before processing orders- Tracks backorder items and maintain customer communication with ETAs- Create purchase orders for parts, Finished goods product and Raw material- Invoice material and ordered parts in SAP system.- Managing and printing reports- Review parts list and update material master it in SAP system.- Print and review outstanding customer orders reports and parts availability- Verify prices on PO and Invoice before process invoice from vendors- Price registration as needed- Follow all Company policies and safety rules.- Perform other duties as assigned.- Handle customer complaints and resolve issues related to products, services, or deliveries, ensuring customer satisfaction.- Analyze customer complaints and feedback to identify areas for improvement in service or product quality.- Implement corrective actions and communicate with relevant teams to prevent future issues.- **Education/Experience**:- High school diploma or equivalent- 2 - 3 years of experience in manufacturing environment preferred- Prior office customer service experience required.- Proficient in Microsoft Excel or similar tools for creating reports, tracking data, and analyzing customer service trends.**:- **Skills and Abilities**:- Good written and oral communication- Knowledge of company products / ability to quickly obtain product information- Ability to work cooperatively team members- Ability to work under pressure and help- Strong time management skills- Intermediate Microsoft Office suite user- 2-3 years of experience in an office setting- Customer service experience- Proven data entry skills- SAP (or similar) software experience preferred- Ability to remain focused to ensure accuracy of work.- Strong problem-solving and conflict resolution skills.- **Work as an individual contributor with no staff in charge
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Customer Care Coordinator
hace 4 semanas
Tijuana, México Dyadlaw, P.C. A tiempo completoThe DYADlaw Customer Care Coordinator will be a passionate advocate for Immigration and Immigrant Rights.This position will be responsible for handling incoming and outgoing calls such as monthly check-ins, updates, questions, etc. to all current clients.**Responsibilities**- Handle an established number of customer relationships for the entirety of their...
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Customer Service Coordinator
hace 4 semanas
Tijuana, México Sohnen de Mexico A tiempo completo**_Description of Activities: _**- Supervise the resolution of customer complaints.- Implementation and communication of policies and processes related to customer service.- Coordination and implementation of projects and initiatives related to Customer Service.- Implement strategies to improve quality, productivity, and service performance.- Handle...
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Customer Service Coordinator
hace 21 horas
Tijuana, México Sohnen de Mexico A tiempo completo**_Description of Activities: _** - Supervise the resolution of customer complaints. - Implementation and communication of policies and processes related to customer service. - Coordination and implementation of projects and initiatives related to Customer Service. - Implement strategies to improve quality, productivity, and service performance. - Handle...
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Customer Service Representative
hace 1 semana
Tijuana, México Integon Service Co. A tiempo completoJob Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...
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Customer Service Coordinator
hace 2 semanas
Tijuana, México Panasonic A tiempo completoResumen: Work under the direction of the Customer Service Assistant Manager. Coordinate department daily operations and workflow. Responsible for parts, Raw material invoicing and Finished Goods accounts. Ensure that product meets customer specifications. Provide customer and field support, as well as making sure all invoicing pertaining assigned accounts is...
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Customer Service Coordinator
hace 2 semanas
Tijuana, México Panasonic A tiempo completoResumen: Work under the direction of the Customer Service Assistant Manager. Coordinate department daily operations and workflow. Responsible for parts, Raw material invoicing and Finished Goods accounts. Ensure that product meets customer specifications. Provide customer and field support, as well as making sure all invoicing pertaining assigned accounts is...
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Customer Service Coordinator
hace 22 horas
Tijuana, México Sohnen de Mexico A tiempo completoWe are one of the largest privately managed reverse logistics solutions providers in the world. Sohnen has been in business for over forty-five (45) years providing direct purchasing, reverse logistics and product reconditioning services for product returns for major electronics retailers and large retailers. Focused primarily on consumer electronics, Sohnen...
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Customer Service Coordinator
hace 4 semanas
Tijuana, México Sohnen De Mexico A tiempo completoWe are one of the largest privately managed reverse logistics solutions providers in the world.Sohnen has been in business for over forty-five (45) years providing direct purchasing, reverse logistics and product reconditioning services for product returns for major electronics retailers and large retailers.Focused primarily on consumer electronics, Sohnen...
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Customer Service Representative
hace 4 semanas
Tijuana, México Integon Service Co. A tiempo completo** Positions onsite in Tijuana Only**Be the voice of Integon Service Co!We're looking for people who are energized, engaged and empowered to help execute on company goals by helping our policyholders!You are a problem-solver and brand ambassador for a fast growing, customer-centric personal lines insurance company.Our goal is to provide WOW service to each...
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Customer Service Representative
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completo**Position fully bilingual and Onsite****Primary Purpose**:The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between Integon Service Co policyholders and independent agents.**Essential Duties and Responsibilities**:Following is a...
