Sr. Program Manager

Job Summary At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Essential Duties and Responsibilities Ensures all project requirements and/or objectives are correctly gathered, understood and properly translated for execution. Builds team(s) to address the project goals and objectives for multiple and/or enterprise-level projects. Collaborates with customer (internal or external) from requirements gathering through product acceptance stages. Aligns the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project. Reviews project schedules with functional project managers and project coordinators assigned to projects. Provides guidance and motivation to project teams to successfully achieve project goal and corporate initiatives. Communicates project objectives in terms of overall strategic business objectives. Serves as interface with customers, vendors, stakeholders and project sponsor(s). Devises creative solutions to critical customer and user needs. Manages development of project plans with focus on achievement of project goals and corporate initiatives, including project-specific Key Performance Indicators (KPI's) or metrics. Monitors projects' Key Performance Indicators (KPI) and manages the work within scope, quality, time and cost constraints. Obtains and summarizes current project information and milestone status versus project performance baseline. Drives project/program tasks to completion in accordance with the project schedule. Coordinates the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks. Manages resource capacity and time tracking allocated to enterprise-level project. Performs Financial Management and analysis of costs for enterprise-level projects and programs including Capital Expenditures Requests (CER's) travel, training, resources allocation and other project related costs. Forecasts project budget and labor needs for current and future site needs. Remains accountable for overall project success - including cost, schedule, quality, and scope management. Balances the cost, schedule and time-frames against the enterprise level project requirements. Reports project status, issues and implemented solutions as well as evaluations and assessments of the results. Provides leaders with updates, including greatest opportunities for improvement. Recognizes potential problem areas against the plan and identify and implement alternative solutions. Identifies best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). Provides key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required). Participates in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company. Drives continuous improvement through trend reporting analysis and metrics management. Demonstrates a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority. Coaches others through difficult decision making situations. Designs and facilitates training related to implementation of enterprise initiatives. Engages and collaborates with customers within Jabil to obtain greater understanding of customer needs. Drives relevant, concise and effective communication through a variety of mediums. Designs clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery. Works closely with communications, stakeholders, and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business. Complies with and follows all procedures within the company security policy. May perform other duties and responsibilities as assigned. Job Qualifications Knowledge Requirements Digital Commerce experience Knowledge of Jabil operating policies and procedures required Expert knowledge of Jabil’s culture and guiding principles Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required Education & Experience Requirements Project Management Professional (PMP) certification or equivalent required Digital Commerce experience Bachelor’s degree required, Masters Degree Preferred Minimum of 8 years work-related experience required in project management or related discipline. Or an equivalent combination of education, training and/or experience. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #J-18808-Ljbffr