Solution Consultant, Intermediate

About Kinaxis:**About Kinaxis**:Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because _People matter _at Kinaxis. In 1984, we started out as a team of three engineers based in Ottawa, Canada.

Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Mexico and around the world as we continue to innovate and revolutionize how we support our customers. Our Professional Services and Product Management teams, initially formed in 2013, are based in Guadalajara, Mexico.

Just over a decade later, our vision of growth in this region has allowed us to expand our teams by hiring and developing new graduates and other professionals. About the team:**Location**This is a remote position. You can work from home and be located anywhere in Mexico. There is also a high level of travel required in the position.**About the role**:The Solution Consultant will be responsible for understanding Kinaxis customers’ most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice.

In this role, you will work with new and existing customers and will provide expert guidance in integrating our product offerings so that our customers can start to experience the immediate value of Kinaxis solutions. You will independently implement the business requirements into Kinaxis Maestro software specifications through product configurations, often ranging from medium to high level complexity.

About the role

**What you will do**:- Configure Kinaxis Maestro software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with project timelines.- Update solution documentation and contribute to process improvements for future documentation requirements.- Execute the validation and testing of the solution, capture user feedback and consult the Solution Architect or Senior Solution Consultants on best approach to resolve roadblocks.- Participate in deployment workshops with customers with a focus on guiding and training end users on how the Maestro solution was configured in relation to their business requirements and how to achieve immediate value from their investment.- Provide continued support to the customer during the testing phase of the project to ensure the customer understands the solution and how it integrates into their supply chain management objectives and practices.- Explain product value and common supply chain concepts, industry trends and best practices to project team members and customer team.- See to any other reasonable project related task assigned.**What we are looking for**:- Primary Skills and Qualifications- Bachelor’s or Master’s degree in in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology or a related field- Passion for working in customer facing roles and able to demonstrate strong interpersonal, communication facilitation and presentation skills.- 3-5 years of progressive experience in software implementations or deployments in the supply chain planning or supply chain execution space or business experience in supply planning, demand planning, inventory management, manufacturing.- Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment.- Excellent problem solving and critical thinking skills, able to synthesize a high volume of complex information to determine best course of action.- Works well in a team environment and can work effectively with people at all levels in an organization. Previous exposure to managing external stakeholders such as customers and executive sponsors.- Ability to work in a collaborative, matrixed environment with multiple team members.- Ability to communicate complex ideas effectively, both verbally and in writing.- Role Specific Skills and experience- Some facilitation experience in needs requirements and analysis sessions with customers and system end users.- Some proficiency in SQL, R and/or Java Script.- Open to travel 75% on average and 100% occasionally and can work effectively when workingremotely from client sites.**#Intermediate #LI-EM1**Why join Kinaxis?:**Work With Impact**: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, a