IT Mexico Manufacturing Group Manager

Responsibilities and Requirements:Plans, conducts, evaluates, drives continuous improvementsMay determine shift schedules for team and recommend staffing needsPrepares, analyzes, summarizes and presents data in formats appropriate for the decision process (oral, written reports, presentations)Plans, directs, and manages the strategic operations of a computer operations department.Establishes department policies and procedures.Leads and directs the work of others.A wide degree of creativity and latitude is expected.Gather and analyze data, make reports, prepare plans and recommendations. Work involves accuracy and ability to make decisions within the limits of general policies and procedures.Builds a diverse and effective team by identifying/selecting the best talentResponsible for directing and prioritizing work, leading performance and providing guidance / coaching to team members.Leads the culture within their team, holds themselves and others accountable for demonstrating GMs values and cultural behaviors.**Additional Job Description**- Planning, directing, and coordinating activities pertaining to information technology and regional objectives- Provide an IT point of contact in the region in support of manufacturing operations, including support for the deployment of competitive manufacturing strategies- The point of communications for GITSO regional activities and an escalation point of contact for IT issues at the plants in their region- Also acts as a point of escalation for subordinate employees as well as managers and supervisorsPeople Care- Ensure business goals are accomplished and in-line with General Motors Information Technology (GMIT) objectives- Conduct effective performance evaluations as per the GM Commitment and Accountability Partnership (CAP) process and provide annual/semi-annual performance feedback to team members- Coach leaders in his region on GM CAP and organizational goals- Ensure compliance with GM health and safety policies and procedures to maintain a safe workplace; understand country-specific policies as needed- Be familiar with global HR contacts and directives. Engage HR and leaders for country-specific direction as appropriateOperations- Coach the region's site IT Managers and vendors to ensure local and global IT operational related documentation is accurate and kept up-to-date at all times- Escalate outage communications within the leadership chain as required. Mentor site leadership and technical teams to manage incidents to resolution- Perform follow-up communication for root cause analysis with global/regional/local Support Groups and Business Managers. Coordinate the problem management for sites in the region- Ensure Critical Incident Closure Process (CICP) tasks are identified for the Region, ensuring input into the global process to prevent recurrence of incidents- Oversee change management for sites in the region, ensuring sites comply with GM processes and reduce impact to the production environment by change related incidents, while maintaining compliance to IT standards and security directives- Ensure sites are maintaining General Motors Information Technology (GMIT) hardware and software asset accuracy- Participate in project reviews with site IT personnel, Innovation teams, and other IT personnel to ensure adherence to project management guidelines and GM IT quality standards- Ensure performance to established milestones and metrics for installation, test, training, user acceptance, and ongoing operations, including IT Infrastructure Library (ITIL)- Coach site personnel on project management activities as needed- Lead projects for the Region or GITSO-level as required by the GITSO DirectorStrategy- Build an effective working relationship with relevant local, regional, and global IT Operations teams, Technical Architects, and production business users and leadership**About GM**Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.**Why Join Us**We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.**Diversity Information**General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can th