Customer Support Engineer
hace 1 semana
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.Career Level - IC3As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with mínimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
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Cloud Support Engineer
hace 2 semanas
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Customer Support
hace 3 semanas
Zapopan, México Mphasis A tiempo completoCompliance support to regulations in the Americas. This support includes but is not limited to support compliance and go to market activities including reporting, regulation tracking, messaging support, sales communication needs and database updating.- Intermediate / advanced English written and spoken- Engineer in sustainability, industrial, environmental...
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Ebs Hcm Support Engineer
hace 1 semana
Zapopan, México Oracle A tiempo completoAn opportunity exists for an experienced engineer in our global EBS organization to help provide support on HCM products for Oracle's E-Business Suite specifically, Oracle Benefits, Payroll and HR.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. You are expected to be an expert...
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Ebs Hcm Support Engineer
hace 3 semanas
Zapopan, México Oracle A tiempo completoAn opportunity exists for an experienced engineer in our global EBS organization to help provide support on HCM products for Oracle's E-Business Suite specifically, Oracle Benefits, Payroll and HR.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. You are expected to be an expert...
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Customer Support
hace 7 días
Zapopan, México e-Infochips A tiempo completo**Position**: Customer Support Arrow Electronics is looking to hire a Customer Support to join our team in Guadalajara! **This position requires fluency in English, please provide your CV/resume in English.** **What You'll Be Doing** - Provide customer service to internal and external customers while facilitating the customer dispute and returns and...
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Software Support Engineer, Device Support
hace 3 semanas
Zapopan, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo2+ years of software development, or 2+ years of technical support experience- Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)- Experience troubleshooting and debugging technical systems- Experience scripting in modern programming languages- Experience working with REST API based services- Strong communication skills and...
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Software Support Engineer, Devices Support
hace 2 días
Zapopan, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo4+ years of software development, or 5+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findings- Strong communication skills and experience in handling...
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Customer Support
hace 2 días
Zapopan, México Oracle A tiempo completo**Customer Support - Senior Technical Support Analyst - SCM Fusion Cloud****Detailed Description and Job Requirements**As a Senior Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use...
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Senior Cloud Support Engineer
hace 3 semanas
Zapopan, México Oracle A tiempo completoOracle Cloud Infrastructure (OCI) is building the next generation IaaS cloud service along with providing a world class cloud support experience. We are building a team of energetic, customer-focused service operations engineers to blending system admin, incident command, customer support and NOC engineering disciplines. You’ll be part of a dynamic team...
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Customer Support
hace 7 días
Zapopan, México e-Infochips A tiempo completo**Position**:Customer SupportArrow Electronics is looking to hire a Customer Support to join our team in Guadalajara!**This position requires fluency in English, please provide your CV/resume in English.****What You'll Be Doing**- Provide customer service to internal and external customers while facilitating the customer dispute and returns and replacement...