![Accor Hotels](https://media.trabajo.org/img/noimg.jpg)
Director of Operations
hace 4 semanas
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description
Summary/Objective
Fairmont Hotels & Resorts is a global hotel brand offering engaging service and authentically local experiences in places of unrivalled presence . Be an ambassador for the brand and your hotel as Director of Operations, where you will provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.
Summary of Responsibilities:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence
Ensure the smooth operation and coordination of the hotel through respective Department Heads
Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate
Ensure full compliance to Hotel operating controls
Actively involved in the recruitment process of leadership positions within the operating departments
Follow department policies, procedures and service standards
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team
Provide coaching; leadership development; and goal setting with hotel department heads
Be a key player in redevelopment and capital projects from an operations viewpoint
Ensure the implementation and delivery of all Fairmont Standards
Handle guest concerns and ensure effective follow up thereof
Provide active leadership role in the culture of Health and Safety and accident prevention
Act as hotel chair champion and culture leader in hotel committees such as RiiSE; Planet 21; and Service Excellence
Play a key role and lead change management for Rooms and Food & Beverage initiatives
Other duties as assigned
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Previous experience in a senior leadership role, within a similar hotel brand required
Extensive Hotel operations experience required
Demonstrated knowledge of budget planning and financial controls
Computer literate in Microsoft Windows applications required
University/College degree in a related discipline preferred
Strong interpersonal and problem solving abilities
Proven team-leader with outstanding motivational skills and coaching ability
Highly responsible & reliable
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
What’s in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academy designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities
Eligible performance based bonus
#J-18808-Ljbffr
-
Regional Operations Director
hace 1 semana
nezahualcóyotl, México International School Partnership Careers A tiempo completoRegional Director of Operations- Latin America & Caribbean (LA&C) -Remote in Mexico WorkFromHomeDairy QueenAyerRegional Director of Operations- Latin America & Caribbean (LA&C) -Remote in Mexico WorkFromHome Dairy Queen Ayer Regional Director of Operations- Latin America & Caribbean (LA&C) -Remote in Mexico Full-time Job Duration: Regular Since...
-
Director of Services Operations
hace 3 semanas
nezahualcóyotl, México Definity First A tiempo completoWe seek a highly skilled Director of Services Operations to join our dynamic team.As a remote position based in Mexico.Responsibilities:Responsible for the success of the service operation, including customer satisfaction, service excellence, and operational efficiency.Establish and maintain strong relationships with clients, to understand their needs and...
-
Director of Services Operations
hace 3 semanas
nezahualcóyotl, México Definity First A tiempo completoWe seek a highly skilled Director of Services Operations to join our dynamic team.As a remote position based in Mexico.Responsibilities:Responsible for the success of the service operation, including customer satisfaction, service excellence, and operational efficiency.Establish and maintain strong relationships with clients, to understand their needs and...
-
Director of Marketing Operations
hace 2 semanas
nezahualcóyotl, México Paper Street Media A tiempo completoWho we are - We are web-based video-on-demand networks with a focus on adult entertainment, based out of Downtown Miami. We are a group of creative souls with diverse backgrounds. If you are also a true believer of work hard & play hard, this is the place to be. At PSM, you will enjoy a fun & casual environment, team-building retreats, startup spirits, and...
-
Operations Director of BTL
hace 4 semanas
nezahualcóyotl, México Leaper360 A tiempo completoWe are a Sales & Profit Accelerator & Customer Experience Improvement Company. We provide 4 main services to our customers:1. Strategic Consulting Services2. Communication Services3. Digital Marketing Services as HubSpot Certified Inbound Marketing Agency4. Events and BTL activations Services.We cherish knowledge and professional growth, teamwork, service...
-
Operations Director of BTL
hace 3 semanas
nezahualcóyotl, México Leaper360 A tiempo completoWe are a Sales & Profit Accelerator & Customer Experience Improvement Company. We provide 4 main services to our customers:1. Strategic Consulting Services2. Communication Services3. Digital Marketing Services as HubSpot Certified Inbound Marketing Agency4. Events and BTL activations Services.We cherish knowledge and professional growth, teamwork, service...
-
Regional Operations Director
hace 1 mes
nezahualcóyotl, México International School Partnership Careers A tiempo completoRegional Operations Director - Mexico, Caribbean & Central America Position at ISP Mexico and Central AmericaRegional Operations DirectorPurpose of RoleISP is one of the fastest growing and largest school groups in the world, with over 80 schools present in more than 20 countries. We are looking for t alented and experienced operations managers (across...
-
Director, Clinical Operations
hace 2 semanas
nezahualcóyotl, México 520 ICR Mexico - MEX A tiempo completoDirector, Clinical Operations page is loaded Director, Clinical Operations Apply locations Mexico, Mexico City Brazil, Sao Paulo time type Full time posted on Posted 17 Days Ago job requisition id JR114643 ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine,...
-
Director/ IT Operations
hace 2 semanas
nezahualcóyotl, México Icon A tiempo completoDirector of Digital Operations -(Mexico City) ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.With our patients at the centre of all...
-
Operations Director
hace 4 semanas
nezahualcóyotl, México Flextronics - The Flex Company A tiempo completoWe may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application.Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board...
-
Operations Director
hace 3 semanas
nezahualcóyotl, México Flextronics - The Flex Company A tiempo completoWe may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application.Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board...
-
Director, Operations
hace 3 semanas
nezahualcóyotl, México The Coca-Cola Company A tiempo completoLocation(s):Mexico City/Cities:Mexico Travel Required:Relocation Provided:No Job Posting End Date:April 8, 2024 Shift:Job Description Summary:For 138 years, The Coca-Cola Company has grown to be the most recognizable brand in the world. Today we continue to innovate, learn, and grow with our consumers, customers, and most importantly with our employees. Out...
-
Director, IT Operations
hace 3 semanas
nezahualcóyotl, México ICON A tiempo completoDirector of Digital Operations -(Mexico City) ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.With our patients at the centre of all...
-
Director, Clinical Operations
hace 4 semanas
nezahualcóyotl, México ICON A tiempo completoICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.With our patients at the centre of all that we do, we help to accelerate the development...
-
Director, Clinical Operations
hace 3 semanas
nezahualcóyotl, México ICON A tiempo completoICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.With our patients at the centre of all that we do, we help to accelerate the development...
-
Director, Clinical Operations
hace 2 semanas
nezahualcóyotl, México ICON A tiempo completoICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.With our patients at the centre of all that we do, we help to accelerate the development...
-
Director, US Payroll Operations
hace 4 semanas
nezahualcóyotl, México Warner Bros. Discovery A tiempo completoWelcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to...
-
Director, US Payroll Operations
hace 3 semanas
nezahualcóyotl, México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completoWho We AreWhen we say, the stuff dreams are made of, we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s nextFrom...
-
Director, US Payroll Operations
hace 3 semanas
nezahualcóyotl, México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completoWho We AreWhen we say, the stuff dreams are made of, we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s nextFrom...
-
nezahualcóyotl, México International Dairy Queen, Inc. A tiempo completoRegional Director of Operations- Latin America & Caribbean (LA&C) -Remote in Mexico Full-timeJob Duration: RegularSince 1940, Dairy Queen has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are...