Claims Clerk

**Who We Are****Who We Want****What You'll Do**:- Import or build claims and assign to handler- Answer and direct incoming phone calls- Monitor receipt of payments for payment plans and maintain detailed payment records- Audit delinquent payment plans and report them to the appropriate claim handler- Handle all incoming communication and inquiries that do not require the expertise of a claim handler or manager- Provide translation of Spanish communications- Recommend procedure modifications or improvements as needed**Qualifications**:- Proven working experience in administrative support role (1 year required)- Ability to perform filing and record keeping tasks- Seemless handling of multiple projects and ability to prioritize tasks effectively- Data entry and word processing skills (required)- Excellent organizational, time management, and communication skills (required)- Working knowledge of Gmail (required)- Fluency in English and Spanish (required)**The Perks of Working With Us**:- Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.- Leave the suit and tie at home; our dress code is casual.- Enjoy office wide engagement activities, team events, happy hours and more- Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.- Start your morning with free coffee- Maximize your wellness with free counseling sessions through our Employee Assistance Program- Get paid to work with your friends through our Referral Program**Your Arrive Experience**Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.**_Notice:_