Provisioning & Administrative Support

hace 4 días

Monterrey, México Teletrac Navman A tiempo completo

**What you will do**The Provisioning & Administrative Support will be responsible for filling in as needed for provisioning and fulfillments. This role will also oversee and managing the NEXU customer order administration process, ensuring seamless execution from start to finish. This role will collaborate closely with the Customer Operative area, the Service Delivery team (internal & External), CSS & Sales persons assigned to the customer account.Key Responsibilities:i. Provisioning / Fulfillment:- Fulfill client equipment orders: This includes printing orders, pulling equipment for the order and, provisioning devices to client’s account.- Help with receiving returns and processing the equipment as needed.- Assist in the testing and refurbishment of return devices- Work in the Customer Ticket system, Fresh Service, PO in SAP, and proprietary systems to process workload- Create tracking No. in UPS system on time for keys delivery to customer.ii. Administrative:- Do forms installation order tracking and loading to customer ticket system.- State Private Security Monthly submission.- New personnel subscription to private security.- Follow-up payments to the Federal Permit Agency.- Support with the documentation required for the local and Federal Private Security.- Go to the Local Private Security office when required for any process.**Who you are**- Fluent in English required.- Strong English written and verbal communication skills with the ability to communicate effectively at all levels.- Ability to work effectively in an autonomous environment.- Willingness to take ownership, be held accountable and achieve a good outcome for all stakeholders.- Passionate customer service orientation with experience in managing multiple stakeholders.- High level of motivation, drive and enthusiasm.- Able to work with a diverse array of people, challenging in a non-confrontational way and building successful working relationships.- Strong organizational skills with the ability to handle multiple tasks and meet deadlines in a fast-paced environment.- Ability to develop strong working relationships with cross functional teams.- A strong desire to learn and develop.**WHO IS TELETRAC NAVMAN**Teletrac Navman’s goal is to empower the industries that transform and sustain our futures with simple and intelligent solutions that enhance the efficiency, safety, and sustainability of their operation. As a connected mobility platform for industries that manage vehicle and equipment assets, Teletrac Navman simplifies the complex so that its customers can transform the way they work through cloud-based solutions that leverage AI to unlock the power of operational insight.Teletrac Navman is a Vontier company.**WHO IS VONTIER****At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.**Together, let’s enable the way the world moves****#LI-LS1 #LI-Onsite

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