Global Invoice to Cash Analyst

This position is responsible for performing work activities included in the Invoice to Cash (ITC) process for the Kellogg organization. In support of the Global Business Services strategic objectives.Location of the role - Querétaro, Mx - hybridReports to ITC SupervisorPeer Relationships: Analysts in NA and other regions, Analysts in the GBS Service Centers and in the broader Kellogg organization**HERE’S A TASTE OF WHAT YOU’LL BE DOING**- **Serve as ITC point of contact** for assigned strategic customers and sales- ** Responsible for complex key accounts and deductions** such as post audits.- ** Maintain a full understanding of customers’ strategies,** policies, and key personnel, as well as Kellogg’s terms of sale, internal policies, and key personnel.- ** Proactive chasing to the Customers to ensure invoice reception** and the payment is in progress.- ** Manage and resolve collection of aged receivables** for assigned customers.- ** Manage invalid deductions** that require direct customer/sales/customer service contact orchestrating discussions between internal Sales and external buyers to maximize results/cash flow.**YOUR RECIPE FOR SUCCESS**- High School Diploma or GED required and 3 years of experience in a related field required- Customer relationship management experience- Computer skills, including experience with ERP systems and MS Office- Strong knowledge of collections, deductions, and/or customer service- Strong collaboration skills and ability to partner with key internal/external customer to drive change & continuous improvement- Strong English Speaking and comprehension skills**WHAT’S NEXT**This role takes part in **Locate for Your Day**, Kellogg’s hybrid way of working that empowers office-based employees to, in partnership with their managers, find a balance between working from home and the office.**ABOUT KELLOGG COMPANY**Kellogg Company is a multibillion-dollar company with over 30 thousand employees all over the globe. We are proud to make delicious foods that people love - foods that you grew up with like Frosted Flakes, Cheez It, Eggo, Pop-Tarts, Crunchy Nut, Pringles, as well as innovative foods such as MorningStar Farms, RX bar, and Noodles. Our KValues and BetterDays commitments are at the core of who we are, what we believe and what brings us together. We’re proud to say we’ve been awarded with Fortune’s “World’s Most Admired Companies”, DiversityInc’s “Top 50 Companies for Diversity”, Newsweek’s “Most Loved Workplaces”, and many more awards that you can check out here.**Equity, Diversity, and Inclusion** has been part of our DNA since the beginning. Clearly stated in our Code of Ethics “we have respect for individuals of all backgrounds, capability and opinions.” We believe that equity is more than leveling the playing field. It is making sure barriers, both tangible and intangible, are removed. Interested in the numbers? We hold ourselves accountable with our yearly Features report.Kellogg is proud to offer industry competitive **Total Health benefits** (Physical, Financial, Emotional, and Social) that vary depending on region and type of role. Be sure to ask your recruiter for more information**THE FINER PRINT**The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.Kellogg Company is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.Let’s create the future of food,Kellogg Recruitment