Customer Support Engineer H-M

hace 2 semanas


Santiago de Querétaro, México Preligens A tiempo completo

Customer Support Engineer H/M Published • Job field: Customer services and support • Location: Queretaro, Mexico • Contract type: Permanent • Contract duration: Full-time • Required degree: Bachelor's Degree • Required experience: First experience • Spoken language(s): English Fluent Job Description The customer support engineer is in charge to administer and provide help to the engine owner on the follow up of the shop visit processes, he participates to the daily gate revisión meetings, he helps to analyze technical shop findings report from subcontracted repair vendors and elaborate engine condition reports, elaborate on weekly status reports and eventually repaired and replaced parts report if required by customer although not limited to support other functions related to the shop visit follow up. The Customer Support Engineer is evaluated and reports directly to the account engine owner leader of each program, therefore reports functionally to the Customer Support Manager. The OJT and Objectives revision must be done twice a year under the same scheme as for the engine owners. The objectives evaluation will be done by the EO leader of the program to which is assigned. GPEC and OJT are to be designed specifically for this new position and their development career path is based as follows: Customer Support Engineer (Jr.) Customer Support Engineer advanced (Sr.) Option to eventually be appointed as EO. Complementary Description Process and elaborate inspection reports, Borescopic Inspections, inventories Analyze Exchange proposals and manage customer approvals Management of the engines stands repair process Updates databases such as SSO´s, Monitoring Tool, Inductions, Power BI, Docuware) Create and launch Sales Orders in SAP Prepare shop visit status reports and engines condition Attends to Gates review, Production and Genba meetings. Understanding of instructions and comercial guidelines Maintain, KPIs updated Job Requirements Ingeniero Aeronautico / Industrial /LAE o afin Specificity of the job NA Locate your future workplace El Paraso - Chichimequillas - E.C., Coyotillos, El Marques 76278 Queretaro Mexico #J-18808-Ljbffr



  • Santiago de Querétaro, México Preligens A tiempo completo

    Customer Support Engineer H/M Published 11.28.2024 • Job field: Customer services and support • Location: Queretaro, Mexico • Contract type: Permanent • Contract duration: Full-time • Required degree: Bachelor's Degree • Required experience: First experience • Spoken language(s): English Fluent Job Description The customer support engineer is...


  • Santiago de Querétaro, México Preligens A tiempo completo

    Customer Support Engineer H/M Published 11.28.2024 • Job field: Customer services and support • Location: Queretaro, Mexico • Contract type: Permanent • Contract duration: Full-time • Required degree: Bachelor's Degree • Required experience: First experience • Spoken language(s): English Fluent Job Description The customer support engineer is...


  • Ciudad de México H&M A tiempo completo

    WHAT YOU’LL DOAs a **Support Office Experience Specialist** in the HR function, your focus will be to create an exceptional and meaningful overall office experience through high level colleague and customer service. You are the brand ambassador utilizing H&M Values, Fashion and Sustainability in everything you do. You will support in creating and...

  • Customer Activation

    hace 2 días


    Colonia Lomas de Chapultepec, México H&M A tiempo completo

    Descripción de la empresaAs one of the world’s largest fashion companies with more than 120,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new...


  • santiago de querétaro, México Preligens A tiempo completo

    Industrialization Engineer H/M Overview Responsible for increasing the industrial capability and maturity of the organization, leading and assisting new operational methods required for engine maintenance, solving problems, and driving continuous improvement actions for existing methods. Manage new industrialization projects through a multidisciplinary team,...


  • Santiago de Querétaro, México Preligens A tiempo completo

    Engineer for Repair concessions evaluation H/M Job Description Analyze and propose dispositions for landing gear parts declared in concessions. Job Requirements Strong knowledge on strength of materials Knowledge on GD&T Proactive Specificity of the job NO APLICA Locate your future workplace Carretera Estatal 76278 Queretaro Mexico #J-18808-Ljbffr


  • Santiago de Querétaro, México Preligens A tiempo completo

    Engineer for Repair concessions evaluation H/M Job Description Analyze and propose dispositions for landing gear parts declared in concessions. Job Requirements Strong knowledge on strength of materials Knowledge on GD&T Proactive Specificity of the job NO APLICA Locate your future workplace Carretera Estatal 76278 Queretaro Mexico #J-18808-Ljbffr


  • Santiago de Querétaro, México Preligens A tiempo completo

    Engineer for Repair concessions evaluation H/M Job Description Analyze and propose dispositions for landing gear parts declared in concessions. Job Requirements Strong knowledge on strength of materials Knowledge on GD&T Proactive Specificity of the job NO APLICA Locate your future workplace Carretera Estatal 76278 Queretaro Mexico #J-18808-Ljbffr


  • Santiago de Querétaro, México Preligens A tiempo completo

    Configuration Engineer H/M Published 04.15.2025 Job field: Supply chain Location: Queretaro, Mexico Contract type: Permanent Contract duration: Full-time Required degree: Bachelor's Degree Required experience: More than 3 years Professional status: Professional, Engineer & Manager Spoken language(s): Fluent English # SAESA SHOP I-156014 Apply Apply with one...


  • Santiago de Querétaro, México Preligens A tiempo completo

    Configuration Engineer H/M Published 04.15.2025 Job field: Supply chain Location: Queretaro, Mexico Contract type: Permanent Contract duration: Full-time Required degree: Bachelor's Degree Required experience: More than 3 years Professional status: Professional, Engineer & Manager Spoken language(s): Fluent English # SAESA SHOP I-156014 Apply Apply with one...