Customer Support
hace 4 semanas
We’re hiring Join our team as Customer Support and be part of a fast-paced, collaborative environment where you’ll make an impact every day.**Responsibilities**:- You’ll be in charge of the full shipment cycle from receiving and processing POs to final delivery.- Coordinate pickups and deliveries, monitor GPS tracking, and keep all documentation accurate and updated.- Stay in close contact with customers and carriers, share real-time updates in the TMS, and help prevent service issues by building strong action plans.- You’ll also prepare tracking reports and support continuous performance improvement.**Requirements**:- Advanced English and Spanish (a must).- Strong communication, analytical, and problem-solving skills.- Team player with a proactive and solution-oriented mindset.- Experience in carrier negotiations and managing markets such as the US, Mexico, and Canada.**Education & Experience**:- Bachelor’s degree in Logistics, Supply Chain, Business Administration, International Trade, or a related field.- At least 2 years of experience in the logistics or supply chain industry.- International or multicultural experience is a plusIf this sounds like your next challenge, we’d love to hear from youTipo de puesto: Tiempo completoExperiência:- Servicio al cliente: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)Ubicación:- Monterrey, N. L. (Obligatorio)
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Customer Support
hace 2 semanas
Monterrey, México Envia.Com A tiempo completoCustomer Support Envia.Com • Monterrey, Nuevo León, México Job Overview We offer: Base Salary $13,****** to $15,******. Direct contracting with our company. Paid training. Working Hours Monday to Friday from 09:00 a.m. to 06:00 p.m (hybrid) Courses for professional development. 50% of Major medical expenses and life insurance. Payroll advance for the...
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Customer Support
hace 4 semanas
Monterrey, México CGBOT A tiempo completoWe have an incredible opportunity for a Customer Support Specialist**Responsibilities**:- Identify customer needs and help customers use specific features.- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).- Update our internal databases with information about technical issues and useful discussions...
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Customer Support
hace 1 día
Monterrey, México CGBOT A tiempo completoWe have an incredible opportunity for a Customer Support Specialist **Responsibilities**: - Identify customer needs and help customers use specific features. - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). - Update our internal databases with information about technical issues and useful...
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Operational Customer Support
hace 3 semanas
Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo**SUMMARY**The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours. The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements. The OCS...
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Operational Customer Support
hace 4 semanas
Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo**SUMMARY**The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours. The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements. The OCS...
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Operational Customer Support
hace 1 día
Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo**SUMMARY** The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours. The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements. The OCS...
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Customer Support
hace 3 semanas
Monterrey Centro, México CGBOT A tiempo completoDEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico. We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT.**Responsibilities**:- Identify customer needs and help customers use specific features.- Analyze and report product malfunctions (for example, by testing...
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Customer Support Representative
hace 1 semana
Monterrey, México Rebet A tiempo completoWe're looking for a dedicated and enthusiastic **Customer Support Representative** to join our team. In this role, you'll be the first point of contact for our customers—providing helpful, timely, and friendly support across multiple channels. If you're a great communicator with a passion for helping others, we'd love to meet you.**What You'll Do**-...
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Customer Support Representative
hace 1 semana
Monterrey, México Trivelta A tiempo completoTrivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience.**The Customer Support...
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Customer Support Specialist I
hace 3 semanas
Monterrey, México Uber Freight A tiempo completoWhat you’ll do- Perform time-sensitive, front-line, customer- and carrier-facing tracking- Provide top-tier carrier and customer service- Support fast-paced account operations- Process improvement- Communicate with and provide feedback to improve on or create tracking processes- Other responsibilities as assignedBasic qualifications- Bachelor’s degree...
