IT Operations Specialist Network

hace 3 días

Tlalnepantla, México Atlas Copco Mexicana SA de CV A tiempo completo

**IT Operations Specialist Network**:- Functional area: Information Technology- Country: Mexico- City: Tlalnepantla de Baz, Estado de México- Company name: Atlas Copco Mexicana SA de CV- Date of posting: Sep 3, 2025**Your role**:**Mission**:We are looking for a professional to join our IT Operations team as an IT Operations Specialist Network, with the goal of ensuring the delivery of network services with quality, reliability and strategic alignment. Working in partnership with internal teams and external suppliers, you will be a key player in Atlas Copco's digital journey in the Americas, with a focus on excellence in user experience.**Responsibilities**:Be accountable for the delivery, stability and compliance of network services;Support daily network operations with a focus on the NASA region (North and South America);Monitor network performance and identify irregularities;Resolve network issues to ensure high availability;Manage network assets, including recommendations, installation and lifecycle;Collaborate with external partners and internal teams to align network services with business objectives;Participate in projects with operational support and technical recommendations;Align with Architecture and Solutions teams for continuous improvements and global compliance**To succeed, you will need**:**Experience**:Solid technical knowledge in LAN, WAN, Wireless and Firewall infrastructure;Experience with Network Troubleshooting (Layers 1 to 4 of the OSI model);Familiarity with SD-WAN (Velocloud) and zScaler Proxy (desirable);Knowledge of Azure networks (highly interesting);Experience in global and collaborative environments;Knowledge of standard IT processes and methodologies (ITIL, PMI, SDLC)**Education**:Completed higher education;CCNA certification (mandatory), CCNP and ITIL Foundation (desirable);Fluent English (mandatory); second language is a plus.**In return, we offer**:- Culture of trust and accountability- Lifelong learning and career growth- Innovation powered by people- Comprehensive compensation and benefits- Health and well-being**Job location**:HybridThis role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Atlas Copco offices in Tlalnepantla de Baz, Estado de México, Mexico (MX).**Contact information**:Talent Acquisition Team: Gabriela Vega Larragoiti**Uniting curious minds**Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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