Deskside Support Specialist: IT Troubleshooter
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Infosys is seeking deskside support technicians in Mexico City to provide personal support services to end users. You will manage ServiceNow tickets, diagnose hardware and software issues, and assist with device imaging and software upgrades.
Join a global IT team delivering hardware and application support across desktops, laptops, tablets, and mobile devices, with emphasis on clear documentation and customer-focused service.