Senior Jira Cloud Administrator

Join our team as a **Senior Jira Cloud Administrator,** where you will manage and enhance our Jira Cloud platform by improving workflows, automating tasks, and documenting processes.**Responsibilities**- Manage and configure Jira Cloud environments to meet organizational needs- Develop, test, and implement automation rules within Jira Cloud to streamline workflows and processes- Set up and maintain various Jira projects, schemes, workflows, permissions, and notifications- Monitor and troubleshoot Jira Cloud issues, providing timely resolutions- Document all configurations, workflows, and processes within Jira Cloud- Create user guides and training materials for team members to ensure proper use and understanding of Jira Cloud features- Provide ongoing support for Jira Cloud users, addressing and resolving any issues or questions- Regularly update and maintain Jira Cloud environments, ensuring optimal performance and reliability- Write basic scripts in Python to support various automation and integration tasks related to Jira- Assist with the automation of Jira processes using Terraform- Collaborate with the DevOps team to integrate Jira with existing infrastructure managed by Terraform- Control changes in permission schemes, screens, workflows using automation and scripting- Create automation for creation and modification in projects, schemes, workflows**Requirements**:- Proven experience as an Atlassian Administrator with expertise in Jira Cloud, minimum 3 years- Strong knowledge of Jira Cloud administration including configuration, automation, and troubleshooting- Experience in Python scripting with ability to write basic scripts- Experience reviewing and improving workflows, permission schemes, and automation in Jira- Ability to document processes and create training materials- Excellent problem-solving skills with a strong attention to detail- Effective communication skills for collaboration and documentation- Ability to work independently and within a team in a fast-paced environment- English proficiency at B2 level or higher**Nice to have**- Experience with Terraform automation and integration with Jira- Familiarity with Atlassian Python APIs- Background in supporting and developing scripts for automation- Experience controlling changes in Jira permission schemes and workflows using automation**We offer**- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet billsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.