Business Sr. Group Manager- Director, Private Bank

Business Sr. Group Manager – Director, Private Bank Join Citi as a Business Sr. Group Manager – Director, Private Bank. In this role you will manage multiple teams through other managers, with full responsibility for people, budget and planning. You will execute the functional strategy, lead P&L and drive digital acceleration projects to deliver best‑in‑class digital features and capabilities. Your strategic influence will shape the business, interact with other business functions, and contribute to the overall future strategy of your area. Responsibilities This senior leader will own the product profit and loss (P&L) and will lead the team responsible for creating, growing and delivering the P&L, customer product offerings and product pricing. In addition, this role and the team will own and drive all digital capability acceleration efforts/projects to provide new, best‑in‑class digital features and capabilities. Additional responsibilities include: Identify forward‑compatible top talent inside and outside of the organization. Ongoing leadership of the team and creation of an innovative, play‑to‑win culture. Partner closely with internal stakeholders to re‑design our mobile experience, drive new customer acquisition efforts, deepen existing customer relationships through the refinement and creation of compelling product offerings. Accountable for business economics, outcomes and roll‑out of digital acceleration efforts including the development and tracking of Key Performance Indicators (KPIs) to measure business impact and P&L management and tracking against targets. Establish governance of all initiatives including continuous communication with partner business organizations, compliance and legal departments, to ensure all products are within guidelines and standards and appropriately mitigate risk. Recommend and influence digital product strategy at senior management levels in the organization. Analyze product trends on a national level to target new customers, outside the traditional Citi footprint, and identify potential sales opportunities in order to stay ahead of Citi’s competitors and produce new growth streams. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Also effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications 15+ years of experience. Accomplished change leader, can execute flawlessly in ambiguous and changing environments and demonstrates both a flexible and resilient approach. Must possess vision and passion for the transformation of the consumer banking business, with high energy. Managerial experience. Significant relevant experience driving strategy and execution of digital products, client segments, channel distribution, and customer experience in the retail banking/financial services space. Demonstrated ability to work collaboratively across multiple stakeholders and organizations – pushes self and colleagues to higher levels of performance by actively listening and engaging in constructive dialogue. Treats people with respect and assumes the intentions of others are based on common purpose and shared goals. Demonstrated ability to manage and drive large‑scale, complex business initiatives – taking initiatives from concept to execution. Ability to balance strategic thinking with process‑oriented execution, with a high attention to detail and quality on both internal team work and external products delivered to the market. Strategic, analytical, and systematic thinker who consistently pushes the status quo and constructively challenges the team to drive change and continuous improvement and innovation. Education Bachelor’s/University degree, Master’s degree preferred. This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, Accessibility at Citi is available. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr