Servicenow Developer
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As a Service Now Developer at Scalepex, you will play a pivotal role in designing, developing, and implementing Service Now solutions that align with our clients' business objectives. You will collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable solutions in a fully remote environment.
Key Responsibilities- Design & Development: Customize and configure Service Now applications and modules, including Incident, Problem, Change, Knowledge, and Service Catalog.
- Integration: Develop and maintain integrations between Service Now and other systems using REST/SOAP APIs.
- Workflow Automation: Create and manage workflows, business rules, UI policies, and client scripts to automate processes.
- Testing & Deployment: Conduct unit testing and support system testing and deployment activities.
- Documentation: Maintain comprehensive documentation for configurations, customizations, and processes.
- Collaboration: Work closely with stakeholders to gather requirements and provide technical solutions.
- Experience: Minimum of 3 years of hands-on experience as a Service Now Developer.
- Technical Skills:
- Proficient in Java Script, HTML, CSS, and Service Now's proprietary scripting languages.
- Experience with Service Now modules such as ITSM, ITOM, and CMDB.
- Familiarity with Service Now Integration Hub and Flow Designer.
- Certifications: Service Now Certified System Administrator (CSA) is required; additional certifications are a plus.
- Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication skills in English.
- Ability to work independently in a remote setting.
- Experience with Agile/Scrum methodologies.
- Familiarity with ITIL processes and best practices.
- Knowledge of Service Now Performance Analytics and Reporting.
- Experience in developing custom applications on the Service Now platform.
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