Technical Support Analyst
hace 4 semanas
An important company dedicated to the development of Software by expansion is looking for a Technical Support Analyst on site.Vacancy 50% Home Office, 50% on Site (Depends on the project)- Desirable radicals in CDMX, Monterrey and/or GuadalajaraBachelor's degree in Computer Science, equivalent experience or related degree.ESSENTIAL: Advanced English (Evaluation will be done) and availability to travel.Qualifications:- Demonstrable work experience in providing technical support- Mastery of English- Working knowledge of support software, databases and remote control- Skills for customer service and communication- Advanced multitasking and troubleshooting capabilities- Desirable to have experience in Retail (Point of sale)**Responsibilities**:- Provide first level contact and solutions to customer technical issues.- Appropriately escalate unresolved queries to the next level of support- Track, walk and redirect issues to the right resources- Update customer data and prepare activity reports- Guide customers through the problem resolution process- Ensure proper registration, documentation and closing- Recommend modifications and process improvements- Preserve and develop your knowledge of support procedures, products and servicesWe offer you:- Salary: 1,500 to 1,700 USD (Salary negotiable)- Vacation to celebrate the year- Hybrid work- Work schedule: from Monday to Friday from 8 am to 5 pm, with availability to do guard duty on weekends (These are roles and in any case there would be compensation)- Biweekly payment- It is not by projectIf it is of interest to you and covers the profile, do not hesitate to send your CV
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Support Analyst
hace 3 semanas
Guadalajara, México Link Consulting Services A tiempo completo**Support Analyst**The Technical Support Analyst serves as a key customer contact for troubleshooting technical issues, analyzing complex systems, and providing accurate and timely resolutions to ensure customer satisfaction and operational success. The Technical Support Analyst provides highly specialized technical support to customers by leveraging...
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Technical Analyst 3-support
hace 3 semanas
Guadalajara, México Oracle A tiempo completoTechnical Analyst 3-Support-22000B88**Applicants are required to read, write, and speak the following languages***: English, Spanish**Preferred Qualifications****echnical Support Analyst**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer...
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Technical Analyst 4-Support
hace 3 semanas
Guadalajara, México Oracle A tiempo completoTechnical Analyst 4-Support-******DY**Applicants are required to read, write, and speak the following languages**: English, Spanish**Preferred Qualifications**Required Skills and Experience:- Solid understanding of Linux administration and skills to monitor, configure and improve including csh or bash scripting, cron, OS file permissions, etc.- Practical...
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Technical Analyst 4-support
hace 1 día
Guadalajara, México Oracle A tiempo completoTechnical Analyst 4-Support- GX**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications**Required Skills and Experience:- Solid understanding of Linux administration and skills to monitor, configure and improve including csh or bash scripting, cron, OS file permissions, etc.- Practical use,...
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Technical Analyst 4-support
hace 1 día
Guadalajara, México Oracle A tiempo completoTechnical Analyst 4-Support-220001GX **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Required Skills and Experience: - Solid understanding of Linux administration and skills to monitor, configure and improve including csh or bash scripting, cron, OS file permissions, etc. - Practical use,...
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Technical Support Analyst
hace 4 semanas
Guadalajara, México NTT DATA A tiempo completo**Req ID**: We are currently seeking a Technical Support Analyst to join our team in Guadalajara, México (MX-MEX), Mexico (MX).Individuals understand their own area and are able to perform all facets of their role.- They have experience in most issues that may arise, although require guidance with new assignments or assignments outside normal scope of...
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Technical Support Analyst
hace 3 semanas
Guadalajara, México Ntt Data A tiempo completo**Req ID**: ******We are currently seeking a Technical Support Analyst to join our team in Guadalajara, México (MX-MEX), Mexico (MX).Individuals understand their own area and are able to perform all facets of their role.- They have experience in most issues that may arise, although require guidance with new assignments or assignments outside normal scope of...
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Technical Support Analyst
hace 3 días
Guadalajara, México Human Access A tiempo completoAn important company dedicated to the development of Software by expansion is looking for a Technical Support Analyst on site. Vacancy 50% Home Office, 50% on Site (Depends on the project) - Desirable radicals in CDMX, Monterrey and/or Guadalajara Bachelor's degree in Computer Science, equivalent experience or related degree. ESSENTIAL: Advanced English...
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Technical Support Analyst L1.5
hace 7 días
Guadalajara, México Teampay A tiempo completoAt Teampay, we're changing spend management by empowering finance teams with proactive controls and real-time visibility—without restricting employee autonomy. As part of the Paystand family, our innovative approach is transforming how businesses manage their suite of financial operations.**Why Teampay?****What We Do**: We deliver a modern spend management...
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Technical Support Analyst 15
hace 2 semanas
Guadalajara, México Necodex A tiempo completo**Vacante para la empresa Necodex en Country Club -Guadalajara, Jalisco**:**Responsibilities**:Primary Front-Line Support:- Deliver exceptional service while resolving technical and non-technical issues, ensuring customer satisfaction.- Handle customer communications with professionalism and empathy, even in challenging situations.Advanced Troubleshooting &...