Integration Specialist

**Integration Specialist**:Reports to: Director of SolutionsLocation: Monterrey, N.L. MéxicoFor more than 20 years, Redwood Logistics has been helping move businesses forward by connecting our clients to winning strategies. As a next-generation leader in third-party logistics, we live at the intersection of logistics and technology. We focus brilliant minds, technology services, and performance excellence to modernize supply chains.Your business was never designed to be ordinary. Your logistics partner shouldn’t be either. Redwood Supply Chain Solutions, a subsidiary of Redwood Logistics, levels the playing field for our customers through logistics and supply chain solutions that provide a competitive advantage in the market. Our motivated and talented team, proven processes, and sophisticated technology help companies like yours win.**Position Description**:**Responsibilities**:? Performs product configuration per the requirements definedMaintain and design new integrations using visual mapping tools - including the Altova product suite and **MapForce**? Perform data transformations using XML/JSON, unstructured and structured data transformations with formats like CSV, TXT, EDI, and other basic data types? Design and develop process orchestrations using technologies such as MuleSoft Anypoint Platform, MS Orchestrator, and other platforms? Investigate and recommend solutions to customer concerns, ensuring customer satisfaction? Recommend, document, and execute new department protocol to better meet planned objectives? Become a practitioner of Redwood’s best business practices? Creating and maintaining customer-facing and internal project documentation? Serve as a support, training, or reporting point of escalation? Conduct training sessions and workshops? Report on daily responsibilities and tasks**Qualifications**:? Bachelor’s degree in Business, Supply Chain, Computer Science or related field preferred? Minimum of 3 years in Operations, Customer Service, Technology or other related role within the transportation or logistics industry? Experience with process, system integration, and database/data object relationship design? Experience with integration technologies, understanding of various data formats such as XML/JSON, EDI, or hierarchal flat files, or an understanding of integration tools such as MuleSoft or the Altova suite of products a very strong plus but not required? Must have Altova MapForce experience? Superior verbal and written communication and interpersonal skills? Comfort using and learning new technology? Excellent organizational abilities and prioritization skills? Builds rapport quickly and effectively cross-functionally? Critical thinker with proven analytical skills? Strong customer service focus? Ability to adapt quickly to changing needs/timelines without loss of momentum? Proven presentation or training experience? Project Management experience strongly preferred? Act as a leader who encourages collaboration and teamwork? Ability to travel up to 10%**Rewards**:In addition, when you are contracted you will receive:? Life Insurance policy for you starting 30 days after employment.? Personal Health Insurance coverage for you - Major Medical? 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year.? Vacation time starting at 8 days. Additional days will increase per Mexican Law.? Premium Vacation 50% vacation days (Prima vacacional).? You will also receive benefits like Saving Plan (Fondo de Ahorro) and Food Coupons? (Vales De Despensa) 6% or the Maximum amount by Mexican Law.? You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes.