Gtrf Client Service Agent
hace 4 semanas
Some careers have more impact than others.If you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of **GTRF Client Service Agent****Role purpose**Increase client satisfaction by improving service quality & ownership of the day-to-day service relationshipIncrease Transaction Services processing productivity by removing client contact responsibilitiesIncrease sales capacity by connecting clients directly to Client Services, therefore reducing Relationship Managers/Business Development Managers service calls**Main Activities**- Client facing unit for transactional support & advice- Coordinate between client, operation teams & internal business units- Advise clients on trade & guarantee practices & products- Drive client adoption & usage of self-serve tools- Conduct service reviews & refer business leads to Business Development colleagues- Monitor client experience, customer feedback & service quality- Execute all transactions ensuring quality and efficiency, adherence to technical advisory and client servicing- Contribute to the achievement of revenue growth through retention, reduced sales time on service, proactive management of GTRF service performance**Qualification**- Knowledge of GTRF Core Trade products/operations (Documentary Letter of credit, Stand By Letter of Credit, Documentary Collections, Import and Export Trade Loans)- Experience in Customer Service Areas- Bilingual: English-Spanish (spoken and written)- Good understanding of Customer Groups and supporting business initiatives- Good understanding of Operational Risk related to the underlying Core Trade transactions- A Bachelor degree preferably in a business or related areaRequirements**Skills**- Strong interpersonal, influencing and communication skills- A good team player who possesses good interpersonal and communication skills- Strong organizing and time management skills- Can work independently and quickly, with good attention to detail and solutions oriented- Self-motivated with initiatives to take on new and additional responsibilitiesYou’ll achieve more when you join HSBC.At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care**Issued By HSBC Electronic Data Process (Mexico) Private LTD
-
Agente Service Desk
hace 2 semanas
Azcapotzalco, México Grupo Estrella Blanca A tiempo completoGRUPO ESTRELLA BLANCASOLICITA AGENTE SERVICE DESKESCOLARIDAD LIC O ING SISTEMASHABILIDADES- CAPACIDAD PARA MANEJARSE DENTRO DE UN AMBIENTE DE VARIADAD DE CARGA DE TRABAJO- CAPAZ DE DESARROLLARSE MULTIPLES TAREAS EN DÍAS DE MUCHA VARIEDAD PACIENTE EN SITUACIONES DEESTRES.- CAPACIDAD DE PROVEER SOPORTE TECNICO POR TELEFON, BUENA COMUNICACIÓN Y EXPERIENCIA...
-
Bilingual Customer Service Agent 20000
hace 2 semanas
Azcapotzalco, México Tres R A tiempo completo**Vacante para la empresa Tres R en Azcapotzalco, Ciudad de México**:**Bilingual customer service agent****Actividades: Toma de llamadas telefónicas para asesoramiento de dudas****Beneficios**:- Sueldo mensual- Prestaciones de Ley- Bono de asistencia y puntualidad- APOYO ECONÓMICO DE TRANSPORTE- Capacitación pagada DE **LUNES A VIERNES DOS MESES**:- Bono...
-
Customer Service Agent 18k
hace 3 semanas
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoBilingual Customer Service RepresentativeTech Mahindra está buscando agentes de servicio al cliente con experiência en call center para una de las empresas de telecomunicaciones más grandes de EE UU.Actividades:Voice: Billing, Customer service, Sales, Troubleshooting y Cross selling.Requerimientos:- 6 meses de experiências ó 1 año en call center o...
-
Bilingual Customer Service Agent 18k
hace 2 semanas
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoBilingual Customer Service Representative Tech Mahindra está buscando agentes de servicio al cliente con experiência en call center para una de las empresas de telecomunicaciones más grandes de EE UU. Actividades: Voice: Billing, Customer service, Sales, Troubleshooting y Cross selling. Requerimientos: - 6 meses de experiências ó 1 año en call...
-
Trade Finance Team Leader
hace 6 días
Azcapotzalco, México HSBC A tiempo completoSome careers have more impact than others.If you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...
-
Customer Service Agent $18,000
hace 2 semanas
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoTech Mahindra empresa multinacional de consultoría y servicios de tecnología. Busca tu talento como Agente Bilingüe Customes service, Tech Support. OFRECEMOS: - $18,000 Salario mensual Promedio ($107.14 por hora) - + Bonos - Prestaciones de ley (IMSS, INFONAVIT, AGUINALDO, PRIMA VACACIONAL, PRIMA DOMINICAL, FONACOT, AFORE) Prestaciones...
-
Bilingual Customer Service Agent
hace 4 semanas
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoBilingual Customer Service Representative Tech Mahindra está buscando agentes de servicio al cliente con experiência en call center para una de las empresas de telecomunicaciones más grandes de EE UU.**Actividades**:Voice: Sales, Troubleshooting y Cross selling.**Requerimientos**:- 6 meses de experiências en call center bilingüe (Lunes a Domingo con dos...
-
Bilingual Customer Service Agent
hace 24 horas
Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completoBilingual Customer Service Representative Tech Mahindra está buscando agentes de servicio al cliente con experiência en call center para una de las empresas de telecomunicaciones más grandes de EE UU. **Actividades**: Voice: Sales, Troubleshooting y Cross selling. **Requerimientos**: - 6 meses de experiências en call center bilingüe (Lunes a Domingo...
-
Ejecutivo de Chat
hace 4 semanas
Azcapotzalco, México Agent NH A tiempo completoÚnete a nuestro equipo de trabajo, en el área de **atención a clientes, todo es vía Chat, olvídate de las llamadas.****>> No es necesario que cuentes con experiência, **recibe un apoyo económico de **$1430** por tomar nuestra capacitación.
-
Bilingual Customer Service Agent
hace 23 horas
Azcapotzalco, México Tech Mahindra A tiempo completoTech Mahindra está buscando agentes de servicio al cliente con experiência en call center para una de las empresas de telecomunicaciones más grandes de EE UU.**Actividades**:Voice: Tech Support, Billing, Customer service, Sales, Troubleshooting y Cross selling.**Requesitos**:- **Estabilidad laboral de 6 meses a 1 año comprobable con semanas cotizadas**:-...
