Commercial Interiors Order Coordinator

India, Latin America, Philippines, About the Role We are hiring a Commercial Interiors Project Coordinator – Order Management with direct experience in commercial interiors ordering and order administration. The ideal candidate has worked for dealers, manufacturers, or A&D firms and is comfortable taking a project from approved spec to clean, accurate orders , primarily using ProjectSpec and/or Khameleon (experience with ProjectMatrix, CET, Hedberg, CORE, Acumatica, or similar systems is also valuable). This role is perfect for someone who loves the details of ordering —specifications, finishes, pricing, acknowledgments, and change management—and enjoys being the go-to person who keeps orders accurate, organized, and on track for designers, project managers, and sales teams. Key Responsibilities Order Management & Entry Convert approved quotes/specs into clean, accurate customer orders and POs. Enter and process orders using ProjectSpec and/or Khameleon as primary tools (along with other systems as needed). Verify product specifications, finishes, SKUs, COM/COL, pricing, and discounts before submission. Ensure timely order placement and monitor order status from PO to acknowledgment and shipment. Specification & Project Documentation Interpret and work from project specifications created in ProjectSpec, ProjectMatrix, CET, or similar tools. Maintain organized project folders with POs, acknowledgments, submittals, approvals, and change orders. Update internal systems (Khameleon, CORE, Acumatica, etc.) with current order data, ship dates, and changes. Support designers and project managers by reviewing line items for accuracy and completeness prior to ordering. Coordinate with manufacturers, reps, and vendors regarding pricing, availability, lead times, and shipping details. Resolve discrepancies between POs and order acknowledgments (pricing, quantities, finishes, model numbers). Communicate order status and updates clearly to designers, project managers, and account managers. Track all orders through the full lifecycle—from quote to PO, acknowledgment, shipping, and delivery. Quality Control & Issue Resolution Identify and correct errors in pricing, quantities, finishes, or COM/COL details before and after order submission. Proactively flag risks, constraints, or missing information that could affect lead times or installation. Maintain accurate, up-to-date order data across all systems and documentation. Assist in resolving damage, backorder, or re-order situations in coordination with vendors and internal teams. Qualifications Experience 2–5 years in commercial interiors (dealer, manufacturer, A&D support, or project coordination/order management ). Must Have Hands-on experience with order management/ERP systems , ideally ProjectSpec and Khameleon for order building and processing. Experience with at least one similar platform such as ProjectMatrix, CET, Hedberg, CORE, Acumatica, or comparable systems. Industry Knowledge Strong understanding of commercial interiors products, SKUs, finishes, COM/COL, and typical dealer/manufacturer order flows. Experience with budget quoting, pricing validation, margin awareness, and order acknowledgments. Communication & Coordination Clear, professional communication with vendors, designers, reps, and project managers. Ability to manage multiple projects and orders simultaneously in a fast-moving environment. Organizational Skills Exceptional attention to detail and accuracy in data entry and documentation. Strong organizational skills with the ability to keep many orders and details aligned and on schedule. Nice to Have Experience with additional systems such as SAP, CORE, Acumatica, or other ERP/order management tools. Background supporting brands such as Herman Miller, Haworth, Steelcase, Teknion, Knoll, Allsteel, HON, etc. Why You’ll Love This Role 100% remote (work from anywhere) Work on high-end commercial interiors projects with strong, process-driven teams Be the central point of control for ordering , ensuring everything gets ordered correctly and on time Join a supportive, detail-oriented team that values accuracy, communication, and strong systems skills About Bold Business: Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. 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