Qe Engineer

At ARCOS we are making a difference in the lives of local communities every day, especially during emergencies such as weather (storms) and rebuilding the old infrastructure of utilities in the United States.ARCOS is the leader in delivering SaaS solutions for managing resources, ensuring accurate, compliant shift scheduling and automatic planning for all types of events. The ARCOS solution reports on the up to-the-minute location and status of equipment and crews via mobile workforce management technology for utilities and other critical infrastructure, like airlines, manufacturers, and industrial facilities. The ARCOS platform helps organizations save time and money, while improving customer satisfaction and the efficiency, safety, and accuracy of operations.**Job Introduction**:At ARCOS we are making a difference in the lives of local communities every day, especially during emergencies such as weather (storms) and rebuilding the old infrastructure of utilities in the United States.ARCOS is the leader in delivering SaaS solutions for managing resources, ensuring accurate, compliant shift scheduling and automatic planning for all types of events. The ARCOS solution reports on the up to-the-minute location and status of equipment and crews via mobile workforce management technology for utilities and other critical infrastructure, like airlines, manufacturers, and industrial facilities. The ARCOS platform helps organizations save time and money, while improving customer satisfaction and the efficiency, safety, and accuracy of operations.About the jobAs the QE & Site Leader for Mexico, you will establish ARCOS’ technical presence in the region, build teams from the ground up, and spearhead the evolution of quality practices at ARCOS through a modern, engineering-led approach. This role is a combination of site leadership and ownership of the quality engineering practice within ARCOS.What you’ll do:Functional Responsibility- Lead the Quality Engineering (QE) organization and spearhead the evolution of quality practices at ARCOS through a modern, engineering-led approach- Transform quality model by embedding automation, DevOps, and AI-driven testing across the SDLC- Champion a technology-driven quality culture focused on early detection and prevention of defects, resilience, scalability, and continuous improvement- Work cross-functionally to integrate quality into the development process and ensure the delivery of high-quality, scalable, and secure software products- Partner with the QE Manager to lead the resolution and root cause analysis of production incidents related to software quality. Define and implement preventive strategies to reduce recurrence and improve incident response processes.- Other duties as assignedStrategic Leadership- Collaborate and Partner with the Executive Leadership Team (ELT) to establish and grow the Mexico entity- Partner with leadership to implement our quality engineering strategy across ARCOS- Drive initiatives that support our key objectives- Establish relationships with key stakeholders across Product, Design, and OperationsSite Development & Team Building- Build and scale our Mexico Team, across all departments represented in Mexico- Develop hiring strategies to attract and retain top engineering talent in the region- Create an inclusive, high-performing culture that emphasizes continuous learning and innovation- Establish operational frameworks that enable seamless collaboration with global teamsOperational Excellence- Plan, coordinate, and direct day-to-day business operations in Mexico, focusing on achieving company objectives while managing fiduciary responsibilities of the Mexico Entity- Own the P&L for the Mexico entity, driving budgetary planning, cost management, and financial discipline to ensure contribution to the company's Annual Operating Plan (AoP)- Establish and track key performance indicators (KPIs) for the Mexico entity, including operational efficiency, financial performance, and talent retention- Ensure that the Mexico entity meets all local and global regulatory and legal requirements- Oversee risk management for Mexico operations, ensuring that the COE complies with global security and governance standards- Drive operational efficiency and delivery excellence across teams- Implement and refine processes that will allow rapid, high-quality software delivery- Ensure adherence to engineering best practices and quality standards- Monitor and report on key performance indicators aligned with business objectivesPeople Leadership- Lead in a matrixed environment, ensuring smooth collaboration between local teams and global functional heads (Engineering, Customer Success, Operations, etc.).- Foster a culture of mentorship, growth, and technical excellence across multiple departments- Drive initiatives to develop and retain engineering talent- Promote diversity, inclusion, and belonging within the organization-