Real Time Analyst
hace 3 semanas
**What you do**- Support local efficiency of the center by ensuring the programming of Scheduling and monitoring real time staffing levels by interval.- Oversee the skill performance on real time. Monitoring potential abuses.- Make intraday decisions that deliver consistent service levels.- Intraday Highlights/Performance Notifications to operations and to client main POC**What you bring**- Intermediate Excel Knowledge- Intermediate Statistical Knowledge- Computer Skills- Wiliness to help- Intermediate English Written and Spoken- **6 months Call Center experience and/or in similar position****Soft and specific skills**- Adaptability- Customer Orientation- Teamwork- Communication- Initiative Customer- Learning Abilities- Energy- Analytical Thinking- Productivity- Stress Tolerance- Emotional Intelligence- Interpersonal Skills**Key benefits/What we offer**- Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.56830 | Data & Analytics | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Partnersis a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.**Job Level**:- Professional**Location**:- Mexico City, MX**Area of Expertise**:- Data & Analytics**Unit**:- Allianz Partners**Employing Entity**:- AWP México SA de CV**Job Type**:- Full-Time**Remote Job**:- Hybrid working**Employment Type**:- Permanent**ID**:- 56830**Position Cluster**:- Non-Executive
-
Real Time Analyst
hace 1 semana
Ciudad de México, , Mexico Confie TA Admin A tiempo completoThe objective of this position is to have the right number of resources available to manage incoming and outgoing customer phone volumes. The real -time analyst is accountable for ensuring people are following their published schedules. This is an entry -level position on the Workforce Management Team. Responsibilities:Monitor real -time call volume and...
-
Real Time Analyst
hace 1 semana
Ciudad de México, Ciudad de México Confie A tiempo completoJob InformationDepartment NamePLANNING & ANALYTICSJob TypeFull timeIndustryAdministrationService Now TicketINC1431345ModalityWFHWork Experience1-3 yearsAssigned Recruiter ContactDate Opened12/18/2025CityCiudad de MéxicoState/ProvinceCiudad de MéxicoCountryMexicoZip/Postal Code03710Job DescriptionThe objective of this position is to have the right number of...
-
Real Estate Underwriter
hace 3 semanas
Ciudad de México Real Hires A tiempo completoReal Estate Underwriter & Financial Analyst – Real Hires Bring clarity to the numbers. Help guide smart real estate decisions. We’re looking for a highly analytical and proactive financial professional to join us as a Real Estate Underwriter & Financial Analyst . In this role, you’ll play a key part in evaluating new investments, analyzing property...
-
Real Time Analyst
hace 2 semanas
Ciudad de México, Ciudad de México DoorDash A tiempo completoAbout the TeamThe RTA team is in the front line when it comes to protecting service level agreements and experience. The team is responsible for ensuring occupancy is balanced across our multiple LOBs and organizations. RTA also works with several cross functional partners to manage and mitigate outage impacts. The team works in a highly collaborative...
-
Real Time Analyst
hace 6 días
Delegación Cuajimalpa de Morelos, Ciudad de México Source HR México A tiempo completoAs a Real-Time Analyst (RTA), you will work closely with all partners, located in different timezones across the globe, ensuring the fastest support possible.Great Player support is fast and precise. The Partner Operations team is responsible for all support agents globally and the Workforce Management team makes sure the right people are always available to...
-
Real Estate Underwriter
hace 3 semanas
Ciudad de México Real Hires A tiempo completoA leading real estate company in Mexico City seeks a Real Estate Underwriter & Financial Analyst. This role focuses on evaluating investments, analyzing performance, and supporting asset management. Ideal candidates will have multi-family real estate experience and proficiency in financial modeling using Excel. If you are analytical and proactive, this role...
-
Wfm - Real Time Analyst Nocturno
hace 3 semanas
Naucalpan de Juárez, México Comdata Group A tiempo completoIMPORTANTE CALL CENTER SOLICITA WFM - REAL TIME ANALYST.**Requisitos**:Mínimo Lic truncaManejo de Excel intermedio - avanzadoExperiência mínimo de 6 meses como Real Time, WFM o MISConocimiento de métricas operativas de Contac Center**Funciones**:Gestión de tiempo real de auxiliares y tiempos de conexiónEnvió de reportes de productividad a...
-
Real Time Analyst
hace 3 días
Ciudad de México DoorDash A tiempo completoJob ID: - DoorDash Technologies Mexico- Mexico City, MexicoAbout the TeamThe RTA team is in the front line when it comes to protecting service level agreements and experience. The team is responsible for ensuring occupancy is balanced across our multiple LOBs and organizations. RTA also works with several cross functional partners to manage and mitigate...
-
Real Time Analyst
hace 4 días
Ciudad de México DoorDash A tiempo completoJob ID: 3019452 - DoorDash Technologies Mexico - Mexico City, Mexico About the Team The RTA team is in the front line when it comes to protecting service level agreements and experience. The team is responsible for ensuring occupancy is balanced across our multiple LOBs and organizations. RTA also works with several cross functional partners to manage and...
-
Wfm Real Time Analyst
hace 4 semanas
México GBS International Inc A tiempo completo**¡Únete a Nuestro Equipo como WFM Real Time Analyst !****GBS México,** a través de **Unlimited Vacation Club** **s**omos líderes en el mundo corporativo de call center, especializados en brindar una atención a clientes excepcional.**Responsabilidades**:- Eficiencia en la previsión y planificación, enfocada a la mejora continua de los KPIs.-...
