QA Lead

Job CategoryCustomer SuccessJob Details**About Salesforce**We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.**Are you an experienced QA professional with a passion for leadership and a drive to deliver top-quality solutions? Are you ready to take the next step in your career and lead a team to success? We’re looking for a QA Lead who is ready to inspire, mentor, and guide our QA team to ensure exceptional quality in every project.****About the Role**:**As a QA Lead, you will be at the forefront of our quality assurance efforts, leading a team of talented QA professionals and driving the quality strategy across multiple projects. Your role will involve designing and implementing robust testing processes, mentoring your team, collaborating closely with stakeholders, and ensuring our deliverables meet the highest standards. This is a leadership position where your expertise, vision, and ability to inspire others will play a pivotal role in our success.****What We’re Looking For**:- 6+ Years of QA Experience: Proven experience in quality assurance, with at least 2 years in a leadership role.****-Leadership Skills: Demonstrated experience in leading, mentoring, and managing a QA team, fostering a culture of quality, collaboration, and continuous improvement.****-Deep QA Expertise: Strong knowledge of testing methodologies, tools, and best practices, with the ability to design and implement effective testing strategies.****- Salesforce Knowledge (a Plus): Familiarity with Salesforce is a plus, but your ability to learn quickly and lead a team to master new technologies is what matters most.****- Impactful Achievements: We want to hear about the difference you’ve made in your previous roles — whether you’ve streamlined testing processes, led successful projects, or elevated team performance.****Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).****What You’ll Do**:- Lead and Inspire: Manage and mentor a team of QA professionals, fostering growth, collaboration, and a commitment to excellence.****- Develop and Execute QA Strategy: Define the overall QA strategy and roadmap, ensuring alignment with project goals and timelines.****- Collaborate Across Teams: Work closely with developers, product managers, and other stakeholders to ensure quality standards are met at every stage of the project.****-Ensure Quality Standards: Oversee the creation, execution, and maintenance of test plans and test cases, and ensure that issues are identified, tracked, and resolved.****- Drive Continuous Improvement: Lead initiatives to improve testing processes, tools, and techniques, and promote a culture of continuous improvement.****- Stay Ahead of Trends: Keep up-to-date with the latest QA methodologies, tools, and trends to ensure our practices remain at the cutting edge.****- Make an impact in our most important projects: Lead the QA practice and the QA teams in our most important projects being client-facing.****What You’ll Get**:- Leadership Opportunities: Play a key role in shaping our QA strategy and building a high-performing team.****- Professional Growth: Access to training, certifications, and professional development opportunities to grow your skills and career.****- A Collaborative Culture:Join a team that values collaboration, innovation, and the pursuit of excellence.****- Make an Impact: Your leadership will directly influence our success and the satisfaction of our customers.****How to Apply**:**Tell us your story Share your experience leading QA teams, your passion for quality, and specific examples of how you’ve made an impact in your previous roles. Let us know why you’re excited to bring your leadership skills to our team and help drive us to new heights of excellence.****Join us in driving quality, innovation, and excellence — one test at a time.****BENEFITS & PERKS**- **Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more**- **Exposure to executive thought leaders and regular 1:1 coaching with leadership**- **Volunteer opportunities and participation in our 1:1:1 model for giving back to the community****In school, or graduated within the past 12 months? Please visit**FutureForce **for opportunities.**AccommodationsPosting StatementSalesforce is an Equal Employment Opportunity and Affirmat