Back Office Complaints Specialist
hace 2 semanas
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on itPosition Overview:This position is integral to supporting the department through complaint handling, reportability determination, data analysis, trending, and documentation review, coordination of complaint and lot qualification data, device history reviews, review, and closure of certain categories of complaints and work on complaint handling projects. It requires organization and attention to detail while working with other functions within the organization to ensure compliance and accomplishment of tasks.**Responsibilities**:- Analyze and process complaints in a uniform and timely manner, to ensure proper complaint coding and accurate complaint assessment- Assess complaint vigilance reportability for low-risk complaints, utilizing system-based decision trees- Maintain accurate documentation and files related to special projects, complaints and lot qualification- Performs other duties as required.Education and Experience:Minimum Requirements:- High School Diploma, preferably in a technical or scientific discipline; and/or equivalent combination of education and experiencePreferred Skills and Competencies- Complaint handling experience preferred- Effective verbal and technical writing skills. Ability to communicate at multiple levelsof an organization.- Ability to organize and judge priorities.- Excels at generating and maintaining organized and accurate records.- PC skill, word processing, spreadsheet, database.- Able to work effectively in a high-stress, high-energy environment.- Able to make decisions quickly based on vague or imperfect information and evaluate the need to obtain clarification and direction when necessary.Physical Requirements (if applicable):- This position is a desk job and require sitting for extended periods of time.
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Back Office Complaints Analyst
hace 3 semanas
Guadalajara, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...
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Sr Back-office Complaints Analyst
hace 2 semanas
Guadalajara, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...
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Sr. Back Office Specialist Complaints
hace 2 semanas
Guadalajara, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...
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Back Office
hace 1 semana
Guadalajara, México S.CAPITAL HUMANO A tiempo completo**Puesto**: Back office **Giro**:Promocionales / Publicidad **Zona**: Ladrón de Guevara **Horario**: lunes a viernes 8:30 a 6:30 pm **Sueldo**:$12,000 MXN mas prestaciones de ley **Carrera**: Licenciatura mercadotecnia, comunicación, relaciones públicas o afín terminada. - Actitud pro-activa **Actividades**: - Paquetería, logística. - Generar...
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Sr Supervisor Back Office Complaints
hace 3 semanas
Guadalajara, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...
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Jr. Back Office Complaints Analyst
hace 2 semanas
Guadalajara, México Insulet Corporation A tiempo completoInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...
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Ejecutiva Back Office
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Guadalajara, México PROMOQUATTRO A tiempo completoAgencia de promocionales en busca de Ejecutivo Back Office con experiência para unirse a nuestro equipo de trabajo.**Funciones**:- Paquetería- Generar y supervisar ruta- Atención al cliente- Seguimiento a paqueterías- Control de papelería- Atención telefónica**Horario**:- Lunes a viernes de 8:30 a 6:30pm_Edad: Preferentemente de 25 a 35 añosExcelente...
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Representante Back Office con Frances, Inglés y
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Guadalajara, México Herbalife Internacional de México A tiempo completoActividades:Brindar soporte back office (principalmente correos) a las siguientes regiones de USA y Europa**Requisitos**:Habilidad para comunicarse efectivamente en forma verbal y escrita en los 3 idiomas: Francés, Español e InglésHabilidad para comunicarse de manera clara, concisa y cortés, interna y externamente, en todos los níveles y en diversas...
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Analista Back Office
hace 5 días
Guadalajara, México SITSA A tiempo completoEmpresa mexicana líder en venta, renta y mantenimiento de maquinaria pesada, solicita personal para el puesto de:**BACK OFFICE****Actividades**- Apoyo al área administrativa para cotizaciones.- Solicitar facturas.- Atención a clientes.- Mandar y recibir paquetes.**Requisitos**:- Lic. en Administración, Mercadotecnia o afín.- Manejo de paqueteria...
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Analista Back Office Online
hace 2 semanas
Guadalajara, México GALBER SA DE CV A tiempo completo**Back office Online**- Horario de Lunes a viernes de 6:00 pm a 9:00 pm y sábados de 8:00 am a 8:00 pm- Objetivo del puesto: Gestionar de forma efectiva operaciones comerciales (Facturación-Pedidos) particularmente los pedidos de la Región/División asignada a su cargo, optimizando los procesos administrativos- Herramientas asignadas: Equipo de cómputo y...
